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How to recover the template shop page demo content

This topic has 5 replies, 2 voices, and was last updated 3 weeks, 5 days ago ago by mctfnc

  • Avatar: mctfnc
    mctfnc
    Participant
    April 21, 2025 at 11:46

    Hi, I had issues with my price filter, so I added some plugins, but they didn’t work out. I’ve deleted them now. However, when I try to add my old filters back, the CSS isn’t working properly. How can I recover my original demo shop page?

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    #441339 Copied Theme version: 9.4.10
    4 Answers
    Avatar: Alex Carter
    Alex Carter
    Support staff
    April 21, 2025 at 12:16

    Hello,

    Thank you for reaching out to us.

    Could you please provide temporary wp-admin access? We need to check your settings.

    To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

    Warm Regards,
    The 8Theme Team

    #441341 Copied
    Avatar: mctfnc
    mctfnc
    Participant
    April 21, 2025 at 12:43

    I have added my credentials to the private area. My friend changed some settings, and now I can see the CSS, but my price filter is not working. The WBW filter used to work, but the XStore filter is not working. Other filters are working fine.

    When I use the price slider, it shows no products. After clicking it a few times, the price slider disappears. Even sorting is not working properly

    Please help me.

    Please contact administrator
    for this information.
    Files is visible for topic creator and
    support staff only.
    #441344 Copied
    Avatar: Alex Carter
    Alex Carter
    Support staff
    April 21, 2025 at 14:06

    Hello,

    We kindly request that you verify the functionality of the default WooCommerce widget titled “Filter products by price” (Appearance > Widgets > Shop sidebar > https://prnt.sc/MUL9sTbd0T-l ) to ensure it meets your requirements.

    If the problem is independent of added widget, check how it works with the Storefront theme activated. It is possible that the problem is independent of the theme activated on site and something is wrong with products, so you will need to contact WooCommerce support – https://wordpress.org/support/plugin/woocommerce/

    Warm Regards,
    The 8Theme Team

    #441350 Copied
    Avatar: mctfnc
    mctfnc
    Participant
    May 14, 2025 at 20:54

    Thanks for the support! My topic “How to recover the template shop page demo content” has been successfully resolved.

    #444354 Copied
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The issue related to '‘How to recover the template shop page demo content’' has been successfully resolved, and the topic is now closed for further responses

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