How to make sure i can disable or configure it this ?

This topic has 9 replies, 3 voices, and was last updated 1 months, 3 weeks ago ago by Andrew Mitchell

  • Avatar: Aulakh, Sam
    Aulakh, Sam
    Participant
    March 13, 2024 at 01:43

    How to make sure i can disable or configure it this ?

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    support staff only.
    8 Answers
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    March 13, 2024 at 07:43

    Hello, @Aulakh, Sam,

    We understand that you would like to modify the text or remove it, below the checkout button of the shopping cart side window (off-canvas), specifically the message that indicates the amount needed to spend to get free shipping.

    Please read this article – https://xstore.helpscoutdocs.com/article/137-cart-checkout-progress-bar

    Thank you for your cooperation. If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

    Kind Regards,
    8theme team

    Avatar: Aulakh, Sam
    Aulakh, Sam
    Participant
    March 13, 2024 at 13:15

    But in my case its disabled but it still shows

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    March 13, 2024 at 13:25

    Hello, @Aulakh, Sam,

    In order to assist you with your inquiry, we request that you provide us with URL and temporary access to the wp-admin of your website. This will enable us to take a closer look at your settings and provide you with a more accurate and specific solution.

    To do this, please follow these steps:
    – Create an account via Dashboard (Users > Add new) with administrator role. Refer to the following image for guidance: http://prntscr.com/s3rc9m
    – Provide us with the username and password for the newly created account via the Private Content area. Refer to the following image for guidance: http://prntscr.com/s5mao7
    – Any email address can be used for the new account, it does not have to be your personal email.

    We kindly recommend that you take a complete backup of your site before proceeding.

    Please let us know once you have completed these steps, and we will promptly review your account information and provide assistance as soon as possible.

    Kind Regards,
    8theme team

    Avatar: Aulakh, Sam
    Aulakh, Sam
    Participant
    March 13, 2024 at 13:34

    check please thanks

    Please contact administrator
    for this information.
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    March 13, 2024 at 13:41

    Hello, @Aulakh, Sam,

    We kindly request that you provide us with the URL of your website’s WordPress administration login page where you are encountering the issue.

    WP Admin URL:
    WP Admin Username:
    WP Admin Password:

    Best regards,
    The 8Theme Team

    Avatar: Aulakh, Sam
    Aulakh, Sam
    Participant
    March 13, 2024 at 13:44

    As requested

    Please contact administrator
    for this information.
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    March 13, 2024 at 13:56

    Hello, @Aulakh, Sam,

    We appreciate your prompt response.

    We are pleased to inform you that the issue you reported has been successfully resolved. We kindly ask that you revisit your site after clearing the browser cache to confirm the resolution.

    To address the matter, we have taken the step of activating and subsequently deactivating the cart/checkout progress bar feature within the Sale Booster settings. This action has effectively rectified the issue at hand.

    For your convenience, we have included an image in private content area as a reference to illustrate the changes made.

    Should you require any further assistance, please do not hesitate to reach out to us.

    Best regards,
    The 8Theme Team

    Please contact administrator
    for this information.
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    March 13, 2024 at 15:19

    Dear Aulakh, Sam,

    We trust our theme is enhancing your experience. Taking a brief moment to rate it with a glowing 5 stars on ThemeForest would be immensely appreciated. Your feedback holds significant value for us.

    Click here to rate now: https://themeforest.net/downloads

    Thank you sincerely for your ongoing support!

    Best Regards,
    The 8Theme Team

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The issue related to '‘How to make sure i can disable or configure it this ?’' has been successfully resolved, and the topic is now closed for further responses

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