How to make Instagram Element only display user feed?

This topic has 6 replies, 2 voices, and was last updated 5 years, 3 months ago ago by Rose Tyler

  • Avatar: jsl
    jsl
    Participant
    December 27, 2018 at 19:28

    Hi!

    The 8theme Instagram element has a setting that says “Username or hashtag”.
    At the moment it seems like it’s pulling anything that includes the keyword entered.
    Is there a way to make the element only pull content from the userfeed or hastag only?
    Perhaps differentiated by the @ or # symbols?
    E.g. @username or #ATrendingHashtag

    Please, contact administrator
    for this information.
    5 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 28, 2018 at 10:03

    Hello,

    To display photos by username you need to add – username and by hashtag – #hashtag Please see screenshots in Private content area.
    You need to add your username, as on the screenshot, and wait 2 days for automatical clearing Instagram cache on your site.

    Regards

    Please contact administrator
    for this information.
    Avatar: jsl
    jsl
    Participant
    December 28, 2018 at 10:23

    Thanks Rose.

    Some how I can’t see the Private content you sent?

    Just tried changing the field to our username without the @ and it seems to be working on the staging site but not the live site.
    Is there a way to manually clear the cache/refresh?

    Thanks!

    Jason

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 28, 2018 at 10:45

    Please leave username without the @ and wait.

    Our developers will check the functionality of the Private Content area. Thanks for the notice.

    Regards

    Avatar: jsl
    jsl
    Participant
    January 3, 2019 at 07:55

    Thanks Rose. The user content feed is working as expected now. Please feel free to mark this case as solved if you like. Thanks!

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 3, 2019 at 08:03

    You’re welcome!
    Have a nice day.

    Regards

  • Viewing 6 results - 1 through 6 (of 6 total)

The issue related to '‘How to make Instagram Element only display user feed?’' has been successfully resolved, and the topic is now closed for further responses

We're using our own and third-party cookies to improve your experience and our website. Keep on browsing to accept our cookie policy.