How to import Testimonials from csv to xstore theme testimonials?

This topic has 11 replies, 3 voices, and was last updated 1 months, 2 weeks ago ago by Andrew Mitchell

  • Avatar: toba
    toba
    Participant
    May 31, 2025 at 13:31

    Hi, I have lots of testimonials from my other ecommerce store. I have scrapped it on a csv file. Is there a way to import testimonials to xstore from csv?

    10 Answers
    Avatar: Alex Carter
    Alex Carter
    Support staff
    May 31, 2025 at 14:28

    Hello,

    Thank you for reaching out to us.

    At the moment, XStore does not offer a built-in feature to directly import testimonials from a CSV file. However, you may consider using a third-party plugin that supports CSV import functionality for custom post types or testimonial sections. Please ensure that the plugin you choose is compatible with your current setup.

    Alternatively, if you are using a specific testimonials plugin with XStore, we recommend checking whether that plugin provides an import option, as some plugins do support CSV import.

    We hope this information is helpful.

    Best Regards,
    8Theme’s Team

    Avatar: toba
    toba
    Participant
    May 31, 2025 at 15:36

    I’m using testimonials from xstore, the one which activated through xstore > theme options > general option. Is that a standalone plugin or else?

    Avatar: Alex Carter
    Alex Carter
    Support staff
    May 31, 2025 at 15:41

    Hello, toba

    To ensure you get the best support, we’re escalating your request to another specialist from our team, who will take a closer look at the issue.

    They will update you as soon as possible, and we’ll make sure to keep you posted. If you have any additional details that might help, feel free to reply here.

    Thank you for your cooperation!

    Best Regards,
    The 8Theme Team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    June 2, 2025 at 07:55

    Hello, toba,

    At the moment, there is no direct way to import testimonials from a CSV file.

    However, if you send us your CSV file, we will do our best to find a possible solution.

    Alternatively, if you have access to the website where the testimonials are currently located, you may consider using the standard WordPress import/export functionality. Please refer to the attached files for detailed instructions on how to proceed.

    Best regards,
    8Theme Team

    Files is visible for topic creator and
    support staff only.
    Avatar: toba
    toba
    Participant
    June 2, 2025 at 14:18

    I’ve uploaded the sample data. How to send the .csv file?

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    June 3, 2025 at 08:03

    Hello, toba,

    To send us a file, you may use the following service: https://wetransfer.com/

    Best regards,
    The 8Theme Team

    Avatar: toba
    toba
    Participant
    June 3, 2025 at 18:34
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    June 4, 2025 at 10:22

    Hello, toba,

    Thank you for reaching out to us.

    Unfortunately, at this time, there is no straightforward way to import data from your CSV file into our testimonials section, as our testimonials support only the following fields:

    – Gravatar E-mail Address
    – Byline
    – URL

    Based on the structure of your data, it appears to be more aligned with product reviews rather than standard testimonials.

    We kindly recommend that you contact our Customization Service team for further assistance. You can reach them via the following link:
    https://www.8theme.com/contact-us/

    Best regards,
    The 8Theme Team

    Files is visible for topic creator and
    support staff only.
    Avatar: toba
    toba
    Participant
    June 4, 2025 at 13:35

    Oh it’s alright, even if only three fields that can be imported im okay with that, as long as theres a way to import (not post it one by one).

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    June 5, 2025 at 15:37

    Hello, toba,

    In this case, please specify which of your fields should correspond to ours.

    Best regards,
    8Theme Team

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