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Topic: how to get rid of the mobile menu

mc9625

Participant

January 16, 2015 1:17 pm

I’m experiencing an annoying issue on my site in Safari. Basically when you do scroll very fast, or even during the load of a new page, the page background turn to transparent and you are able to see the black column on the left with the mobile menu.

Is there a way to fix it?

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support staff only.

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Stan Russell

Participant

January 16, 2015 2:32 pm

Hello,

please provide us with admin credentials for your site in private content.
It would be very helpful if you send us screenshot of how this issue is displayed in your browser.

Regards,
Stan Russell.

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mc9625

Participant

January 16, 2015 3:23 pm

Simply browse the site with safari and try to scroll full up, in order to get the classic spring effect in safari. You should be able to see this issue. Actually you get the same problem even on your demo site as well. I think a rule in the CSS to hide the mobile menu until in the right dimension should be added.

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Eva Kemp

Support staff

January 16, 2015 4:25 pm

Hello,

This issue has been forwarded to our developers and as soon as there is a result we’ll let you know.

Thank you for your patience.
Regards,
Eva Kemp.

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Eva Kemp

Support staff

January 19, 2015 12:07 pm

Hello,

Please provide us with FTP credentials in Private Content.

Thank you.
Regards,
Eva Kemp.

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mc9625

Participant

January 19, 2015 4:09 pm

Unfortunately I can’t provide FTP credential, is a shared server of one of my clients, I’m not allowed to share credential. I can give you WP credential, not FTP. Anyway as already stated this is not an issue related to my site or this specific server, your demo site has the same exact issue, so I don’t see the point to give you FTP access.

Thanks

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Eva Kemp

Support staff

January 19, 2015 5:19 pm

Hello,

We need to update some file, that’s why FTP access is required.
You can create FTP user for us and after the work is done, remove that user.

Thank you.
Regards,
Eva Kemp.

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