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  mc9625

  Participant

  January 16, 2015 at 13:17

  I’m experiencing an annoying issue on my site in Safari. Basically when you do scroll very fast, or even during the load of a new page, the page background turn to transparent and you are able to see the black column on the left with the mobile menu.

  Is there a way to fix it?

  Please, contact administrator
  for this information.

  #33868 Copied
  6 Answers
  

  Stan Russell

  Participant

  January 16, 2015 at 14:32

  Hello,

  please provide us with admin credentials for your site in private content.
  It would be very helpful if you send us screenshot of how this issue is displayed in your browser.

  Regards,
  Stan Russell.

  #33880 Copied
  

  mc9625

  Participant

  January 16, 2015 at 15:23

  Simply browse the site with safari and try to scroll full up, in order to get the classic spring effect in safari. You should be able to see this issue. Actually you get the same problem even on your demo site as well. I think a rule in the CSS to hide the mobile menu until in the right dimension should be added.

  #33887 Copied
  

  Eva Kemp

  Participant

  January 16, 2015 at 16:25

  Hello,

  This issue has been forwarded to our developers and as soon as there is a result we’ll let you know.

  Thank you for your patience.
  Regards,
  Eva Kemp.

  #33902 Copied
  

  Eva Kemp

  Participant

  January 19, 2015 at 12:07

  Hello,

  Please provide us with FTP credentials in Private Content.

  Thank you.
  Regards,
  Eva Kemp.

  #34158 Copied
  

  mc9625

  Participant

  January 19, 2015 at 16:09

  Unfortunately I can’t provide FTP credential, is a shared server of one of my clients, I’m not allowed to share credential. I can give you WP credential, not FTP. Anyway as already stated this is not an issue related to my site or this specific server, your demo site has the same exact issue, so I don’t see the point to give you FTP access.

  Thanks

  #34353 Copied
  

  Eva Kemp

  Participant

  January 19, 2015 at 17:19

  Hello,

  We need to update some file, that’s why FTP access is required.
  You can create FTP user for us and after the work is done, remove that user.

  Thank you.
  Regards,
  Eva Kemp.

  #34433 Copied
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