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How to fix the single product page issues?

This topic has 14 replies, 5 voices, and was last updated 1 month, 2 weeks ago ago by Tony Rodriguez

Union Limited

Participant

December 8, 2025 at 13:00

Hi, Please check those image. I have designed single page through elementor and it was working but by mistake i was enabled single page builder option from customize>WooCommerce. After that this problem occurs. I want to keep the elementor designed one. How to fix that?

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13 Answers

Ayan Rahman

Support staff

December 8, 2025 at 13:34

Hi,

Thank you for reaching out to us.

Solved. Please clear cache and check the result.

Warm Regards,
The 8Theme Team

#461889 Copied

Union Limited

Participant

December 10, 2025 at 09:05

Thank you!

Check another issue, for this section, it’s looks weird in phone. Need a solution.

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Ayan Rahman

Support staff

December 10, 2025 at 09:31

Hi,

Please clear your browser cache and check the homepage on a real mobile device. If you are only resizing the browser window on a computer, you will need to refresh the page to see a result that is closer to how it appears on an actual mobile device.

Best regards,
8Theme’s Team

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Union Limited

Participant

December 10, 2025 at 09:39

I already checked in real mobile before i sent you, but check the attached image now I have taken in phone.

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Rose Tyler

Support staff

December 10, 2025 at 10:15

Hello,

We have made some updates, so we kindly ask you to clear the browser cache on your mobile device once again. After doing so, please check the result.

Here is how it appears on our side using a Samsung phone with the Chrome browser – https://fex.net/uk/s/psvmmop

Best regards,
8Theme Team

#462135 Copied

Union Limited

Participant

December 10, 2025 at 12:09

Nope, it’s still are the same. I checked in a new browser in my phone and i checked in another phone where i visited never. Please check both image.

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Ayan Rahman

Support staff

December 10, 2025 at 12:19

Hi,

Thank you for your message. Could you please let us know which phone models and browsers you are using? This information will help us investigate the issue more accurately.

Best regards,
8Theme’s Team

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Union Limited

Participant

December 11, 2025 at 06:18

I have tried on Xiaomi Mi 9T and Realme Note 50. I have tried in chrome browser in both phone and also in built in browser in Xiaomi phone.

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Jack Richardson

Support staff

December 11, 2025 at 10:00

Hello @Union Limited,

Could you please check now? We have implemented changes to the motion effects on several containers on your homepage, specifically adjusting the tablet and mobile devices to which these effects are applied: https://prnt.sc/r1XPLD6erEfk. We have also modified the transform offsets for the images on devices displayed on the homepage: https://prnt.sc/ROwJHjWcTrh6. The issue occurred due to the inherited transform values from the desktop version.

Best regards,
Jack Richardson
The 8Theme’s Team

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Union Limited

Participant

December 11, 2025 at 11:38

Yes it’s good now.

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Jack Richardson

Support staff

December 11, 2025 at 13:59

Hello @Union Limited,

We are glad to hear that everything is good now. If you need any further assistance, please don’t hesitate to contact us.

Best Regards,
Jack Richardson
8Theme’s Team

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Union Limited

Participant

December 14, 2025 at 10:16

Thanks for the support! My topic “How to fix the single product page issues?” has been successfully resolved.

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Tony Rodriguez

Support staff

December 14, 2025 at 10:16

Dear Union Limited,

Thanks for being part of our WordPress & WooCommerce community!

We’re happy we could assist you. Your feedback truly matters — it helps us make XStore better, faster, and more reliable with every release.

Leave Feedback →
(takes less than a minute)

Together, we’re shaping a better WooCommerce experience for everyone.

Topic closed.
The 8Theme Team

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