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How to enable Whatsapp chat option on mobile

This topic has 4 replies, 2 voices, and was last updated 4 months, 1 weeks ago ago by Rose Tyler

  • Avatar: Rakesh
    Rakesh
    Participant
    January 31, 2025 at 14:10

    My website has whatsapp chat option when I open it on mobile. As I install AMP plugin, it diappears. Is there any option to keep whatsapp chat option with AMP plugin as well ?

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    #432939 Copied Theme version: 9.4.6
    3 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 31, 2025 at 15:02

    Hello,

    Thank you for reaching out to us.

    We understand that the WhatsApp chat option on your website disappears when you activate the AMP plugin on mobile devices. Unfortunately, AMP (Accelerated Mobile Pages) has certain limitations and restrictions on the use of custom scripts and third-party functionalities.

    To address this, we recommend checking if your WhatsApp chat plugin or integration offers AMP compatibility or an alternative solution specifically designed for AMP pages. Some plugins provide AMP-compatible versions or workarounds to ensure functionality on AMP-enabled websites.

    Best Regards,
    8Theme’s Team

    #432949 Copied
    Avatar: Rakesh
    Rakesh
    Participant
    February 2, 2025 at 07:28

    Thanks Rose. I have removed AMP plugin as it’s getting complicated using AMP plugin.

    #433061 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 2, 2025 at 10:18

    Hello,

    You’re welcome!

    Best Regards,
    8Theme’s Team

    #433079 Copied
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