How to enable PayPal Express on the checkout page?

This topic has 8 replies, 2 voices, and was last updated 2 weeks, 4 days ago ago by Luca Rossi

  • Avatar: Dicky
    Dicky
    Participant
    September 18, 2024 at 00:27

    We already have Paypal Express on the cart page.
    But, we want it on the checkout page as well.
    How to enable PayPal Express on the checkout page?
    https://imgur.com/xEnEr4m

    Files is visible for topic creator and
    support staff only.
    7 Answers
    Avatar: Justin
    Luca Rossi
    Support staff
    September 18, 2024 at 09:37

    Dear Dicky,

    We hope this message finds you well. We would like to inform you that the PayPal Express Checkout button is displayed when you select the PayPal payment method. For your reference, please see the screenshot linked below:

    https://prnt.sc/XUBm9jfsyJQR

    Should you require any further assistance, please do not hesitate to contact us.

    Best Regards,
    8Theme’s Team

    Avatar: Dicky
    Dicky
    Participant
    September 18, 2024 at 13:25

    Hello,
    I did, and I got this error -> https://prnt.sc/qWD8gV9ahDzk
    I didn’t get this error message if I clicked PayPal on the Cart page.

    Avatar: Justin
    Luca Rossi
    Support staff
    September 19, 2024 at 04:28

    Dear Dicky,

    We hope this message finds you well. We would like to kindly remind you to complete all the necessary fields before proceeding with a new order. These fields are mandatory on the checkout page, as it is the default setting for the WooCommerce checkout process.

    Thank you for your attention to this matter.

    Best regards,
    The 8Theme Team

    Avatar: Dicky
    Dicky
    Participant
    September 20, 2024 at 12:45

    Hi Luca,
    To better explain, I’m experiencing two issues with the express checkout buttons on my website:
    When clicked, the express checkout buttons are redirecting users to the billing information page (meant for non-express checkouts on my website) instead of the external landing page for express checkouts. I tried on other websites and it seems that you don’t have to fill in the fields on the non-express checkout page upon choosing an express checkout option.
    I’m also unable to customize these buttons as blocks—they only appear as radio buttons, which limits the design and functionality I need.
    Could you help me understand why this is happening and what steps can be taken to resolve both issues?
    Let me know if you need further details or clarification. I can also send you a screen recording for comparison if needed.
    Thank you for your assistance!

    Avatar: Justin
    Luca Rossi
    Support staff
    September 21, 2024 at 15:40

    Dear @Dicky,

    We recommend that you review the documentation for the PayPal Checkout Payment method to ensure that the plugin has been configured correctly. You can access the document at the following link: [PayPal Express Checkout Documentation](https://woocommerce.com/document/paypal-express-checkout/).

    Should you continue to experience issues with this plugin, we advise you to reach out to the WooCommerce Support team for further assistance. You can create a support ticket via this link: [Create a WooCommerce Support Ticket](https://woocommerce.com/my-account/create-a-ticket/). Please note that as this is a third-party plugin, it falls outside the scope of the standard support services we provide.

    Best regards,
    The 8Theme Team

    Avatar: Dicky
    Dicky
    Participant
    September 26, 2024 at 04:54

    Dear Luca,

    The plugin developer suggested to switch to Checkout Block -> https://prnt.sc/ymAhNNusVohk

    Is Xstore theme compatible with the Checkout Block?

    Avatar: Justin
    Luca Rossi
    Support staff
    September 26, 2024 at 05:57

    Dear Dicky,

    We are pleased to inform you that our XStore is fully compatible with the WooCommerce Checkout Block.

    To enhance your checkout page, we recommend using Gutenberg instead of Elementor. For detailed guidance on customizing your checkout page, please visit the following link: [WooCommerce Checkout Block Customization](https://woocommerce.com/document/woocommerce-store-editing/customizing-cart-and-checkout/checkout-block/).

    Should you require any further assistance, please do not hesitate to contact us.

    Best regards,
    The 8Theme Team

  • Viewing 8 results - 1 through 8 (of 8 total)

You must be logged in to reply to this topic.Log in/Sign up

8theme customization service
We're using our own and third-party cookies to improve your experience and our website. Keep on browsing to accept our cookie policy.