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How to enable all four woo-commerce products as it is on the demo

This topic has 20 replies, 3 voices, and was last updated 8 years, 6 months ago ago by Max Mullins

kparmar95

Participant

May 17, 2017 at 17:40

Hello,

I am using the royal theme and would like to know how these 4 products have listed the ones below the slider on one row?(http://preview.themeforest.net/item/royal-multipurpose-wordpress-theme/full_screen_preview/8611976) which element was used and the settings I am trying to achieve this with the products and making it 1 row but my fourth product is underneath the top 3.

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19 Answers

Rose Tyler

Support staff

May 18, 2017 at 07:09

Hello,

Please see screenshot http://prntscr.com/f95h12

Regards,
Rose Tyler.

#163386 Copied

kparmar95

Participant

May 18, 2017 at 19:59

Thank you for the response but just what element is being used here, I am using woo-commerce and what element are you using with for “products”. I see this has the visual composer logo but I don’t see this element.

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Rose Tyler

Support staff

May 19, 2017 at 09:30

Hello,

This is our Eight Theme element – http://prntscr.com/f9lb2f. Make sure that you installed all required plugins.

Regards,
Rose Tyler.

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kparmar95

Participant

May 19, 2017 at 15:52

Hi,

I have used the exact same element you are using and with the same exact settings but yet nothing is showing on my page???

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Max Mullins

Participant

May 19, 2017 at 15:55

Hello,

PLease provide us with the link to your page and ftp credentials to let us check the issue.

Regards,
Max Mullins

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Rose Tyler

Support staff

May 19, 2017 at 15:57

Hello,

You need to set your ids of products or clear this field.
Please provide wp-admin access in Private Content.

Regards,
Rose Tyler.

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kparmar95

Participant

May 19, 2017 at 15:57

Max what is your email

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kparmar95

Participant

May 19, 2017 at 15:59

can you provide me your email so I can send you a login for the site

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Rose Tyler

Support staff

May 19, 2017 at 16:00

Hello,

You can provide access in Private Content (visible only for our technical support).

Regards,
Rose Tyler.

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kparmar95

Participant

May 19, 2017 at 16:16

H

Please, contact administrator
for this information.

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Max Mullins

Participant

May 19, 2017 at 16:35

You may create temporary account for 8theme team and post it in private content.

Regards,
Max Mullins

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kparmar95

Participant

May 19, 2017 at 16:43

here is the login

Please, contact administrator
for this information.

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kparmar95

Participant

May 19, 2017 at 17:35

Hey I sent the login did you get a chance to review I was trying to accomplish this on the homepage

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Rose Tyler

Support staff

May 19, 2017 at 18:21

Hello,

Unfortunately, we can’t login to your site, please disable popup authentication or provide correct accesses

Regards,
Rose Tyler.

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kparmar95

Participant

May 19, 2017 at 18:29

nvb@1234 is the pass

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kparmar95

Participant

May 19, 2017 at 18:35

please if we can get this completed asap.

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Rose Tyler

Support staff

May 20, 2017 at 03:54

Hello,

You need update theme to the latest version (3.0.2.1), find it on ThemeForest where you bought theme https://themeforest.net/item/royal-multipurpose-wordpress-theme/8611976
Log in to your account and go to the Downloads area.
Then follow the documentation to update theme https://www.8theme.com/demo/docs/royal/#!/installation_upgrade
Don’t forget to create backup of your files and database before starting update process!
You need to enter your purchase code to activate the theme and skip Setup Wizard.
Also, update Ultimate Addons for Visual Composer and all required plugins https://www.8theme.com/download-plugins/.

Regards,
Rose Tyler.

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kparmar95

Participant

May 24, 2017 at 18:13

Hello, I had purchased the extended version but I am already running the regular license how can I go about uploading the extended version and making sure all of my updates stay the same and updating the theme? is this something you can do for me since I have purchased support?

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Max Mullins

Participant

May 24, 2017 at 19:36

PLease move or copy all your midifications to the chil theme.Then save theme options in themeoptions->import/export and update theme to the latest version. The misconfiguration can be caused by outdated theme files or plugins. We may update theme for you confirm in case the backup is created.

Regards,
Max mulins

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