How to edit products card in products archive view?

This topic has 9 replies, 3 voices, and was last updated 2 months, 3 weeks ago ago by Andrew Mitchell

  • Avatar: atipikall
    atipikall
    Participant
    February 19, 2024 at 15:49

    I’ve created an Elementor Products Archive template for my shop. How can i edit the style of my products card? In my shop page i want to change font size of product title, product, etc

    The changes i make in elementor do nothing and can’t find where i can make these changes in xstore builder.

    8 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 19, 2024 at 15:58

    Hello, Atipikall,

    Thank you for reaching out to us with your query regarding the customization of your Elementor Products Archive template.

    1/ Please review the following article for guidance on customizing the Products Archive with Elementor: https://xstore.helpscoutdocs.com/article/191-xstore-products-archive-builder-with-elementor
    2/ To ensure proper functionality, we kindly ask you to disable caching by navigating to Xstore > Theme Options > Speed Optimization in your dashboard. There, you should locate the options for Menu Dropdown Cache, Menu Cache, Static Blocks Cache, and Remove Query Strings From Static Resources and disable them.
    3/ Edit the archive page template by using Elementor. For visual assistance, please refer to this screenshot: https://prnt.sc/xjDAkCx0Ti6S
    4/ If the issue persists, we would require the URL of your live site along with temporary wp-admin access credentials. This will enable us to review your settings and provide more targeted support.

    We are committed to ensuring a smooth and efficient resolution to your issue. Should you have any further questions or require additional assistance, please do not hesitate to reach out.

    Best Regards,
    8Theme’s Team

    Avatar: atipikall
    atipikall
    Participant
    February 19, 2024 at 17:37

    I disabled everything in speed optimization but the issue still persists. I can’t provide access to my website because it’s still on localhost

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 19, 2024 at 17:59

    Hello, Atipikall,

    We kindly request that you capture and share a video demonstrating your settings and the steps you are taking within the Archive Builder. This will greatly assist us in gaining a clearer comprehension of the situation at hand.

    Best Regards,
    8Theme’s Team

    Avatar: atipikall
    atipikall
    Participant
    February 19, 2024 at 18:34

    Here is a screen recording: https://streamin.one/v/c940fd5d

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 20, 2024 at 08:09

    Hello, Atipikall,

    Thank you for the video.

    Could you kindly inform us whether you are utilizing the Elementor Pro or the PRO Elements plugin?

    We would be grateful if you could navigate to XStore Builders > Archive Builder and provide us with a screenshot of this section.

    Additionally, we would like to inquire if your local hosting service offers the capability to generate a live URL for your site, similar to the service found at https://localwp.com/live-links/. If this feature is available to you, could you please confirm?

    Thank you for your cooperation.

    Best Regards,
    8Theme’s Team

    Avatar: atipikall
    atipikall
    Participant
    February 20, 2024 at 10:14

    I am using Elementor PRO.

    When im clicking on XStore Builders > Archive Builder an Elementor dashboard appears. I’ve attached a youtube link with screen recording, see private content area

    I can’t use localwp, only option is any desk. See private area content for access

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 20, 2024 at 10:41

    Hello, Atipikall,

    We are grateful for your swift response to our previous communication.

    We are currently unable to diagnose and resolve the issue you are experiencing due to the lack of access to your website and the inability to review its settings. Our team has conducted thorough checks on our test sites and confirmed that everything is functioning correctly, which is consistent with the feedback from our other clients. It is possible that the problem on your site may be caused by a third-party plugin, caching issues, settings within Elementor PRO, or another factor.

    At this juncture, we kindly suggest that you contact us when your site is available for review. Alternatively, if you prefer not to use our theme, you may submit a request for a refund.

    We are committed to providing you with the best possible support and look forward to resolving this matter to your satisfaction.

    Best Regards,
    8Theme’s Team

    Please contact administrator
    for this information.
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    February 20, 2024 at 10:43

    Dear atipikall,

    In the spirit of gratitude, we want to express our appreciation for your trust in our products. As a valued customer, your experience matters greatly. Would you consider sharing it by giving our theme a deserving 5-star rating on ThemeForest?

    Click here to share your thoughts: https://themeforest.net/downloads

    Being part of our community means a lot, and your feedback contributes immensely.

    Best Regards,
    The 8Theme Team

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