Topic: How to edit pages, like home page and contact us?
squallss4
Participant
May 10, 2023
5:03 pm
Good day, I’ve been trying to edit the info from exported the child theme, for example I open homepage and click edit with elementor, a window opens and says 404 not found, what am I doing wrong to edit pages?
thank you in advance
Site URL: hidden Theme version: 9.1.4 WooCommerce version: Version 7.7.0
squallss4
Participant
May 10, 2023
5:29 pm
I found out a way but is not practical, by logging in on the WP site, then using the top header of wordpress and directly clicking edit with elementor, but only works by enabling elementor SAFE MODE ON, but as you know not everything loads, I’m currently updating all plugins to latest version to see if that fixes it, but I’m letting you know because maybe you know of a more practical way to do it
squallss4
Participant
May 10, 2023
5:40 pm
after playing with plugins, I found out that Xstore Core is the plugin causing the conflict with elementor, any advice on this please?
Tony Rodriguez
Support staff
May 11, 2023
5:52 am
Hello @squallss4,
We suggest that you navigate to WP-Dashboard >> Settings >> Permalinks >> set Post name type instead of the Plain type, save changes and try again after clearing the browser cache.
Alternatively, please take a complete backup of your site and share your site WP Admin URL and credentials, as well as the FTP Login details, in the private content area of this topic. This will allow us to further investigate the issue and provide assistance.
Please note that we will need permission to debug your site, which may include deactivating all third-party plugins and on-site customizations.
Best Regards,
8Theme’s Team
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