How to edit Page Template named “Elementor Full Width”

This topic has 4 replies, 2 voices, and was last updated 1 months, 2 weeks ago ago by Rose Tyler

  • Avatar: Michael Islek
    Michael Islek
    Participant
    April 9, 2024 at 20:55

    There are fields in the “Elementor Full Width” which we can change. How do we get to edit “Elementor Full Width” Page Template created or present in XStore.

    3 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 10, 2024 at 05:39

    Hello, Michael Islek,

    We appreciate you contacting us regarding your inquiry. It is our pleasure to offer our assistance with your requests.

    To ensure we fully understand your needs, we kindly ask that you provide us with several screenshots. This will enable us to offer more accurate and tailored support.

    Could you please provide temporary wp-admin access?

    To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

    Best Regards,
    8Theme’s Team

    Avatar: Michael Islek
    Michael Islek
    Participant
    April 10, 2024 at 17:15

    We had provided you a site credentials on the Private Area on our initial request.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 11, 2024 at 07:15

    Hello, Michael Islek,

    We hope this message finds you well.

    Please check the next screenshot https://prnt.sc/MXXNGizeiUt- Unfortunately, we are unable to view the necessary site credentials from you.

    To assist you more effectively, we kindly request that you address the following two points:

    1. Could you please supply us with additional screenshots? By doing so, you will enable us to provide you with more precise and customized support.

    2. Would it be possible for you to provide temporary wp-admin access credentials in your subsequent correspondence?

    Your prompt response to these inquiries would be greatly appreciated, as it will help us to expedite the support process.

    Best Regards,
    8Theme’s Team

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