Help Needed: Waitlist Form Not Showing on Product Page

Hi,

Thank you for reaching out to us.

Could you please provide temporary wp-admin access? We need to check your settings.

To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

Warm Regards,
The 8Theme Team

Hi,

We appreciate your prompt response.

Please go to XStore Builders > Single Product Builder with Elementor > edit template > add the desired element to product page content, for example – https://fex.net/uk/s/3nl4z6t

Warm Regards,
The 8Theme Team

Hi,

You’re welcome!

The settings you are talking about do not work because the Single Product Builder with Elementor settings have higher priority.

Warm Regards,
The 8Theme Team

Hi,

At the moment, it is not possible to combine the Theme Options or Customizer settings specifically with the product page layout created in the Elementor Theme Builder. The Theme Options and Customizer settings apply to the default theme layout, while the Elementor Theme Builder uses its own structure and styling. But you can disable the builder and use Theme options.

Please tell us more about what you want to achieve, and we will try to give you recommendations on the settings.

Warm Regards,
The 8Theme Team

Hello, MKT,

In this case, we recommend using the Elementor builder to create your product page, as it offers more flexible settings and a variety of ready-made templates.

Best regards,
8Theme Team

Hello,

Please, try implementing the solution from next topic -> https://www.8theme.com/topic/overflowing-content-and-images-in-the-product-page/.
If you still need our assistance, attach correct wp-admin access in private area as the credentials you previously provided are not correct now,

Kind regards,
Jack Richardson
The 8theme’s team

Hello, MKT,

Thank you for your message. We are glad to hear that it worked.

Regarding your question, there is no default option to add product subtitles when uploading new products. However, you can achieve this by using custom fields or a product subtitle plugin. If you are using our theme, please check the theme options or contact our support team for further assistance with customization.

Best Regards,
8Theme’s Team

Hello @MKT,

To display the payment buttons on the checkout page built with the XStore Elementor widget, please add the “WooCommerce Hook” widget to your checkout page (https://prnt.sc/v8yqw85Lnm7Q), as the plugin uses specific hooks to render these buttons. The frontend should then display the payment options as shown here: https://prnt.sc/uAGcqxzqnywz.

If you require our assistance, please provide us with the correct temporary wp-admin access in the private content section.

Best regards,
Jack Richardson
The 8Theme’s Team

Hello @MKT,

Thank you for providing the details. Please check again now. We have implemented the same procedure described in the previous reply.
Checkout editor: https://prnt.sc/yzHW6-wT39aM
The checkout frontend now appears as follows: https://prnt.sc/sy50vpA2TNKG

Best regards,
Jack Richardson
The 8Theme’s Team

Hello @MKT,

Since you are using the ready-made Checkout widget, it is not possible to reposition another WooCommerce hook widget inside it. The widget can only be placed either above or below the Checkout widget.

If you would like to create a more advanced and customized layout, please add the following filter to your child theme’s functions.php file:

add_filter('etheme_elementor_checkout_new_widgets', '__return_true');

After adding this filter, additional widgets will become available in the Elementor panel for the Checkout page: https://prnt.sc/sb-69sG-nF4F. These widgets will enable you to design a more flexible and personalized layout.

To customize the order of sections on your Checkout page, the advanced widgets mentioned above (https://prnt.sc/sb-69sG-nF4F) will be useful. They allow you to create any layout you need. Examples: https://gyazo.com/5fc5637af34b7a602e396bc713010943, https://gyazo.com/fbe7c9e90c9e971ff6cb9fcea62dca1d. Frontend result: https://prnt.sc/vnXWQG2IQ-uw.

Kindly note that we do not provide additional customization through our support forum, as it falls outside the scope of our basic support. Nevertheless, we are always happy to offer suggestions and guidance whenever possible.

Best regards,
Jack Richardson
The 8Theme Team

Hi,

Thank you for reaching out to us.

You can disable the Lazy Loading, for example – https://prnt.sc/vX-NCQndx4Tt

Warm Regards,
The 8Theme Team