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Help Needed: Waitlist Form Not Showing on Product Page

This topic has 12 replies, 4 voices, and was last updated 1 hour, 11 minutes ago ago by Jack Richardson

MKT

Participant

February 20, 2026 at 16:46

Hi,

I’d like some help displaying the product waitlist form for out-of-stock products.

The feature has been activated, but I’m not sure how to enable or display the waitlist form on the product page. Could you please guide me through the steps to set this up?

Thank you!

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11 Answers

Ayan Rahman

Support staff

February 21, 2026 at 05:35

Hi,

Thank you for reaching out to us.

Could you please provide temporary wp-admin access? We need to check your settings.

To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

Warm Regards,
The 8Theme Team

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MKT

Participant

February 23, 2026 at 09:05

done

Content is visible for topic creator and
support staff only.

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Ayan Rahman

Support staff

February 23, 2026 at 09:55

Hi,

We appreciate your prompt response.

Please go to XStore Builders > Single Product Builder with Elementor > edit template > add the desired element to product page content, for example – https://fex.net/uk/s/3nl4z6t

Warm Regards,
The 8Theme Team

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MKT

Participant

February 24, 2026 at 10:52

thank you.
that worked.
another question, in the theme options, under woocommerce > single product page > layout

i chose a layout but it did not apply to my website

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Ayan Rahman

Support staff

February 24, 2026 at 11:49

Hi,

You’re welcome!

The settings you are talking about do not work because the Single Product Builder with Elementor settings have higher priority.

Warm Regards,
The 8Theme Team

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MKT

Participant

February 25, 2026 at 08:53

So just to confirm, there’s absolutely no way to use the Theme Options or Customizer settings specifically for the product page?

Or to combine the product page layout settings with the Elementor Theme Builder? There are certain design elements I’d really like to apply there that aren’t automatically available in Elementor.

I genuinely think the theme is amazing and I really like it. However, this feels like a limitation from a design flexibility standpoint. It would be great if users had the freedom to combine Customizer settings and Elementor designs for specific pages

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Ayan Rahman

Support staff

February 25, 2026 at 12:24

Hi,

At the moment, it is not possible to combine the Theme Options or Customizer settings specifically with the product page layout created in the Elementor Theme Builder. The Theme Options and Customizer settings apply to the default theme layout, while the Elementor Theme Builder uses its own structure and styling. But you can disable the builder and use Theme options.

Please tell us more about what you want to achieve, and we will try to give you recommendations on the settings.

Warm Regards,
The 8Theme Team

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MKT

Participant

February 25, 2026 at 16:08

i do not have anything in my head that i am trying to build for the single product page. i want to experiment with the options, see what looks great and get creative with them.

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Andrew Mitchell

Support staff

February 25, 2026 at 16:17

Hello, MKT,

In this case, we recommend using the Elementor builder to create your product page, as it offers more flexible settings and a variety of ready-made templates.

Best regards,
8Theme Team

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MKT

Participant

March 4, 2026 at 17:04

okay.
my image gallery is overflowing for single products with multiple images. how can i fix that please?

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Jack Richardson

Support staff

March 4, 2026 at 17:27

Hello,

Please, try implementing the solution from next topic -> https://www.8theme.com/topic/overflowing-content-and-images-in-the-product-page/.
If you still need our assistance, attach correct wp-admin access in private area as the credentials you previously provided are not correct now,

Kind regards,
Jack Richardson
The 8theme’s team

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