Return to previous page

How to disable related posts - by Pedro Zacchi

This topic has 7 replies, 3 voices, and was last updated 3 years, 11 months ago ago by Pedro Zacchi

Pedro Zacchi

Participant

June 18, 2021 at 08:04

Hi,

How do I disable related posts? They are showing up inside “tabs” under “description” of the product in my WooCommerce. This way, it gets duplicated because of “related products”. I managed to get almost all the information from the posts, but the title still remains, as shown in the second printscreen.

I sent the links of images in Private Content Area too

Please, contact administrator
for this information.

#291295 Copied Theme version: 7.2.11

6 Answers

Rose Tyler

Support staff

June 18, 2021 at 08:52

Hello,

Please provide URL and temporary wp-admin access, so we can take a closer look.

Regards

#291300 Copied

Pedro Zacchi

Participant

June 18, 2021 at 09:02

I sent in Private content area.

Please contact administrator
for this information.

#291308 Copied

Rose Tyler

Support staff

June 18, 2021 at 10:24

Hello,

Thanks for the access. Here is what I see on your 3.000 Avacoins product page – https://gyazo.com/d7448f37a6eb8b4f35e30da546221b0b Please describe in more detail what exactly do you want to change/the desired result.

Regards

#291313 Copied

Pedro Zacchi

Participant

June 18, 2021 at 12:20

Hi,

https://drive.google.com/file/d/1jJgbVM7RibZvfCpp1WuDOIsFrxO6KV1C/view?usp=sharing

I indicated with the red arrows on the link above. “900 Avacoins” is a product, for example. On each individual product page, the theme presents these related posts as if they were products.

#291335 Copied

Olga Barlow

Participant

June 18, 2021 at 12:41

Hello,

I see that it comes from Jetpack plugin. So, contact the plugin author to find out how to disable that. Once I disable the plugin there are no posts there.

Regards

#291341 Copied

Pedro Zacchi

Participant

June 18, 2021 at 13:52

Thanks!

#291352 Copied
Viewing 7 results - 1 through 7 (of 7 total)