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How to disable related post and product on product page and post page.

This topic has 7 replies, 3 voices, and was last updated 2 months, 2 weeks ago ago by Andrew Mitchell

Dr. OSHA

Participant

February 21, 2024 at 11:05

Hello 8Theme team, can you help me to disable related product on each product page? because I dont link them on woocommerce product post, but it still show on below product description.
also I want to ask about related post, where I can find setup for related post.

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#384156 Copied Theme version: 9.2.8

6 Answers

Tony Rodriguez

Support staff

February 21, 2024 at 11:52

Hello, @Dr. OSHA,

Thank you so much for purchasing our theme and contacting our support center.

1/ Should you desire to remove the related product display from the single product page, we kindly ask you to follow these steps:

1. Access your dashboard and go to ‘XStore’.
2. Proceed to ‘Theme Options’.
3. Select ‘WooCommerce’.
4. Navigate to ‘Single Product Builder’.
5. Locate and remove the ‘Related Product Widget’ from the relevant section.
6. Ensure to save your changes by clicking ‘Publish’.

For your convenience, we have provided an image for reference to assist you with this process. https://ibb.co/nR0JFM7

2/ In reference to your inquiry about the related post settings, we kindly ask that you follow the steps outlined below to access the appropriate configuration:

1. Go to ‘XStore’ on your dashboard.
2. Select ‘Theme Options’.
3. Navigate to the ‘Blog’ section.
4. Click on ‘Single post’.
5. Locate and enable ‘Display Related Posts’.
6. Adjust the ‘Related Posts Query’ as needed.

For your convenience, we have attached an image to serve as a visual guide through this process. https://ibb.co/hyd0z0q

We hope you find these instructions helpful. Should you require any further assistance, please do not hesitate to reach out.

Best Regards,
The 8Theme Team

#384177 Copied

Dr. OSHA

Participant

February 21, 2024 at 15:53

Alright thanks. Last question is how to make product image not compressed on mobile view? full HD or retina. before I close this ticket. thank you

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#384236 Copied

Dr. OSHA

Participant

February 21, 2024 at 16:26

Im sorry, but there is 2 related products sections below descriptons. I already do as you told, but there is 1 left. my website using cache so you still see 2 sections.
link: https://www.safetyshoe.com/products/dr-osha-safety-shoes-9369-python-boot-s1-composite-toe-cap-black/

can you help me track it, so I can remove it?

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support staff only.

#384241 Copied

Dr. OSHA

Participant

February 22, 2024 at 05:31

Sorry I find this using jetpack, should I deactive jetpack plugin? no issue with xstore?

#384285 Copied

Tony Rodriguez

Support staff

February 22, 2024 at 05:42

Hello, @Dr. OSHA,

Thank you for your response.

1/ Should you desire to exhibit product images in a clear and sharp manner,, we kindly ask you to navigate to the following path within your website’s dashboard: Appearance > Customize > WooCommerce > Product Images > thumbnails width and regenerate thumbnails. https://ibb.co/P5dGCVv

For further guidance and detailed instructions, we invite you to peruse our theme documentation. https://xstore.helpscoutdocs.com/article/89-product-images
https://woo.com/document/fixing-blurry-product-images/

We trust that the information provided will be of significant assistance to you.

2/ We have conducted a thorough review of your website and are pleased to inform you that we have not identified any issues. However, we noticed that the related products section is not visible on the single product page of your site. For your convenience, we have attached an image to illustrate this observation. https://ibb.co/sQw2Shg

To resolve this matter, we kindly suggest that you clear your browser’s cache or attempt to access your site using a different browser that has not previously been used to visit your website.

We trust that this recommendation will prove beneficial.

3/ We would like to kindly remind you that if the Jetpack plugin is not currently required for your operations, we recommend deactivating it to ensure optimal performance of your website.

Should you require any further assistance, please do not hesitate to reach out to us.

Best regards,
The 8Theme Team

#384287 Copied

Andrew Mitchell

Support staff

February 22, 2024 at 12:52

Dear Dr. OSHA,

We hope you’re reveling in the experience our theme brings! Your enthusiasm is what fuels our passion. Would you be so kind as to channel that energy into a 5-star rating on ThemeForest? Your feedback is the spark that lights our way!

Click here to spread the love: https://themeforest.net/downloads

Thank you for being an integral part of our journey!

Best Regards,
The 8Theme Team

#384387 Copied
Tagged: control woocommerce product display, disable related posts, improve woocommerce user experience, manage woocommerce products, woocommerce wordpress themes, wordpress post page customization, wordpress woocommerce tutorial
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How to disable related post and product on product page and post page.

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