• 

  Sandra

  Participant

  June 8, 2016 at 08:38

  Hi,

  I would like to delete the smooth scroll as it creates problems when using Mac, how can I do it?

  Kind regards,
  Sandra

  Please, contact administrator
  for this information.

  #128823 Copied
  7 Answers
  

  Eva Kemp

  Participant

  June 8, 2016 at 10:29

  Hello,

  Please show a screenshot what exactly you want to delete.
  There is no “smooth scroll” option in the theme.

  Also clarify what issue you’re experiencing.

  Regards,
  Eva Kemp.

  #128849 Copied
  

  Sandra

  Participant

  June 8, 2016 at 10:41

  Hi Eva,

  Is there any way that I can send you a video so you can see what I am talking about?

  Regards,
  Sandra

  #128852 Copied
  

  Jack Richardson

  Support staff

  June 8, 2016 at 11:21

  Hello,

  You can upload your video to dropbox for example and give us a link.

  Best regards,
  Jack Richardson.

  #128857 Copied
  

  Sandra

  Participant

  June 8, 2016 at 11:40

  Here it goes, hope you can see what I am talking about. This video was actually made by a customer who was complaining about the issue:

  https://drive.google.com/open?id=0B7mp-BZwtYy_ZERZSjZNU2JQQUU

  Kind regards,

  Sandra

  #128867 Copied
  

  Eva Kemp

  Participant

  June 8, 2016 at 11:49

  Hello,

  I’ve disabled “Smooth Scroll” in WP admin panel > Ultimate > Smooth Scroll.
  Clear browser cache/cookies and check now.

  Regards,
  Eva Kemp.

  #128870 Copied
  

  Sandra

  Participant

  June 8, 2016 at 11:52

  Thank you!

  Sandra

  #128872 Copied
  

  Eva Kemp

  Participant

  June 8, 2016 at 11:55

  Hello,

  You’re welcome.

  Regards,
  Eva Kemp.

  #128875 Copied
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