How to configure tabs in Single Product Page

This topic has 13 replies, 3 voices, and was last updated 2 years, 8 months ago ago by Olga Barlow

  • Avatar: Prash
    Prash
    Participant
    September 26, 2021 at 15:58

    I am unable to configure tabs in Single product page. Is there any documentation which explaining different tab set up? in the default Product page, I am not able to set up

    What exactly the Additional information and More offers tab contains?

    12 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 27, 2021 at 06:26

    Hello,

    “Additional Information” tab will only show if the product has weight, dimensions or attributes (with “Visible on the product page” checked).
    More Offer tab comes from multivendor plugin on your site.

    Regards

    Avatar: Prash
    Prash
    Participant
    September 27, 2021 at 10:12

    I want to add new tabs. How can I do it? in the default layout how can i do it?

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 27, 2021 at 10:16

    Hello,

    Theme Options > WooCommerce > Single product page > Tabs > Custom tab
    Dashboard > Products > edit product > [8theme] Product Options > Custom tab

    Regards

    Avatar: Prash
    Prash
    Participant
    September 27, 2021 at 10:29

    Thank you. But i have imported niche market 2 demo data.

    But there is a difference between the demo product available in your website and my website

    for example :

    https://xstore.8theme.com/elementor/demos/niche-market02/product/wooden-classical-golden-chairs/

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 27, 2021 at 10:34

    It is because you disabled the Single Product Builder (Theme Options > WooCommerce)

    Regards

    Avatar: Prash
    Prash
    Participant
    September 27, 2021 at 11:12

    Hi,

    I have enabled Single product builder. WHile configuring in left hand side i can see : Description, Additional information, custom tab1, Custom tab2, single product custom tab.

    But in right hand side i can see only description, More Offers.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    September 27, 2021 at 15:12

    Hello,

    Provide us with WP Dashboard access to your site, please.
    I see that builder is disabled at this moment on your site. Also, if you want to add custom tabs to your product you can use 2 options:
    1) custom tab for all the products (Theme Options > WooCommerce > if you don’t use builder then Single product > tabs > add the custom tab title and custom tab content )
    2) Edit product and add the Custom tab title and custom tab content to get the individual custom tab for the product.

    If you want to disable More Offer tab follow the multivendor plugin docs https://wc-marketplace.com/faq/how-to-remove-more-offers-tab-in-the-single-product-page/

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 27, 2021 at 15:16

    Hello,

    As was mentioned, “Additional Information” tab will only show if the product has weight, dimensions or attributes (with “Visible on the product page” checked). Custom tab1, Custom tab2, single product custom tab are empty by default, so there is no content to display. Add titles and content for custom tabs and you will see them.
    As I can see, Single Product builder is disabled on your site. Have you published changes? Have you cleared CDN cache?

    Regards

    Avatar: Prash
    Prash
    Participant
    September 27, 2021 at 17:29

    Please access dashboard

    Please contact administrator
    for this information.
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    September 27, 2021 at 18:14

    Hello,

    Sorry, but we can’t log in to your Dashboard https://prnt.sc/1tuh8j5

    Regards

    Avatar: Prash
    Prash
    Participant
    September 27, 2021 at 18:23

    Hi,

    Sorry. Please access now.

    Regards,
    Prashanth

    Please contact administrator
    for this information.
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    September 27, 2021 at 18:38

    Hello,

    This time it works. I checked your product tabs and don’t see any problem with them. So, could you, please, clearly explain what exactly is wrong with the custom tabs for your products? Because if you add the custom tabs titles and content they appear.

    Regards

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