How to change this image in the slide bcoz we have changed

This topic has 4 replies, 2 voices, and was last updated 4 days, 9 hours ago ago by Ayan Rahman

  • Avatar: New York Printhub
    New York Printhub
    Participant
    December 10, 2025 at 14:29

    How to change this image in the slide bcoz we have changed the image but both are showing

    refer the screenshot

    Files is visible for topic creator and
    support staff only.
    3 Answers
    Avatar: Ayan Rahman
    Ayan Rahman
    Support staff
    December 10, 2025 at 14:48

    Hi,

    Thank you for reaching out to us.

    Could you please provide temporary wp-admin access? We need to check your settings.

    To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

    Warm Regards,
    The 8Theme Team

    Avatar: New York Printhub
    New York Printhub
    Participant
    December 10, 2025 at 15:09

    Hi,

    Please find the login details below for our live website – Provided in Private content

    Kindly Check the Below details
    1. Website Speed preferably mobile
    2. SEO Optimisation – should start crawling in Google with provided website title
    3. Any other necessary things please do the settings

    Content is visible for topic creator and
    support staff only.
    Avatar: Ayan Rahman
    Ayan Rahman
    Support staff
    December 11, 2025 at 09:29

    Hi,

    We appreciate your prompt response.

    It seems that the initial issue with the image has already been resolved. We have checked from several mobile devices, and the current image differs from the screenshot you provided. It is possible that the issue was related to the browser cache.

    Regarding your new questions, it would be best to post each query separately so that each one can receive maximum attention from multiple specialists.

    1. Please follow this article for improving your website speed: https://www.8theme.com/documentation/xstore/troubleshooting/the-ultimate-2025-guide-to-boosting-wordpress-speed-with-xstore-theme/

    2. This request goes beyond the scope of basic support. We recommend using an SEO plugin, for example, Yoast SEO.

    3. Please feel free to ask, and we will respond according to our theme support policy: https://www.8theme.com/documentation/xstore/support/support/

    Warm Regards,
    The 8Theme Team

  • Viewing 4 results - 1 through 4 (of 4 total)

You must be logged in to reply to this topic.Log in/Sign up

We're using our own and third-party cookies to improve your experience and our website. Keep on browsing to accept our cookie policy.