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How to change register interface in our theme

This topic has 4 replies, 2 voices, and was last updated 6 months, 1 weeks ago ago by Tony Rodriguez

raj

Participant

November 6, 2024 at 04:41

how to change register interface

Please, contact administrator
for this information.

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3 Answers

Tony Rodriguez

Support staff

November 6, 2024 at 05:56

Hello, @raj,

Thank you for reaching out to us with your concern.

Please navigate to WordPress dashboard > Woocommerce > Settings > Account & Privacy > uncheck this option (Send password setup link (recommended)
New customers receive an email to set up their password.) and save settings

Please read our theme documentation here: https://www.8theme.com/documentation/xstore/woocommerce/enabling-user-registration-on-website/

We hope this helps. Should you require any further assistance, please do not hesitate to reach out. We are here to help you.

Best Regards,
8Theme’s Team

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raj

Participant

November 6, 2024 at 06:59

why the email not sent to customer for reset their password

Please contact administrator
for this information.

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Tony Rodriguez

Support staff

November 6, 2024 at 09:11

Hello, @raj,

Thank you for your response.

The My-Account page functionality comes from the WooCommerce plugin.

1/ Please check how it works when no XStore theme is activated, but a default WooCommerce theme – Storefront (Appearance > Themes).
Let us know the results of the test.

We strongly recommend that you create a complete backup of your site before proceeding with these steps.

If the behavior continues regardless of the theme being used, it suggests that the problem may not be related to the theme itself.
We recommend that you reach out to your hosting provider to review the server mail log. Additionally, it would be prudent to contact WooCommerce plugin support concurrently for further assistance – https://wordpress.org/support/plugin/woocommerce/

We appreciate your cooperation and look forward to resolving your query promptly.

Best regards,
8Theme’s Team

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