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How to add video in product gallery woocommerce ?

This topic has 4 replies, 2 voices, and was last updated 4 months, 1 weeks ago ago by Tony Rodriguez

Narcisus

Participant

January 2, 2024 at 09:02

Hello!
How can i add video in porduct galley? its have to be a special format?
I add a mp4 and not working. thanks!

#378261 Copied Theme version: 1 WooCommerce version: last

3 Answers

Tony Rodriguez

Support staff

January 2, 2024 at 09:16

Hello, @Narcisus,

Please record a video of the problem for a better understanding. Upload it on a filesharing service, for example – https://wetransfer.com/ , and provide us with URL.

Furthermore, we would appreciate it if you could create temporary wp-admin access and share the details via the private content area. This will allow us to review your settings and better understand the issue at hand.

We kindly recommend that you take a complete backup of your site before proceeding.

Best Regards,
8Theme’s Team.

Please contact administrator
for this information.

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Narcisus

Participant

January 2, 2024 at 09:20

now I saw that there was a special tab under the product gallery, sorry for the new topic

#378267 Copied

Tony Rodriguez

Support staff

January 2, 2024 at 09:29

Hello, @Narcisus,

We are writing to inquire whether you have successfully resolved the matter at hand.

Should you have any further questions or require additional assistance, please feel free to contact us. Our support team is readily available to provide you with the necessary support.

Warm regards,
The 8Theme Team

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Tagged: add video woocommerce, ecommerce video guide, product gallery video, woocommerce tutorial, woocommerce wordpress themes, wordpress product video
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