This topic has 37 replies, 4 voices, and was last updated 4 years, 1 months ago ago by Olga Barlow
I resolved it. Thanks.
Hello,
We are glad that you sorted out. Thanks for letting us know.
Regards
Hi Rose – The newsletter doesn’t work for any of the oprions, delay, mouse out. or click. Thanks.
Also, in addition to the newsletter problem above – some Recommended Products are sending error “no posts were found”. I will send attachments.
Hello,
1) Go to Theme options > Header builder > add the newsletter element in the header structure, for example – http://prntscr.com/rbbucq
2) Please describe the problem in more detail with screenshots.
Regards
Hi I uploaded the screenshots yesterday. Please let me know how to send it again.
Dear,
You can use the Lightshot Screenshot tool as was previously described or upload ready images here – https://dropmefiles.com/ (or on similar service) and provide us with URL.
Regards
Also. the black line in the footer. How to change back to white? Thnaks. https://dropmefiles.com/BAPHg
Hi,
1. ‘No posts were found’
– I didn’t see that errors on your site
2. Footer
– Add below code to Theme Options -> Theme Custom CSS
.text-color-light .widget-title{
border-color: #fff;
}
Regards,
Hung PD
Thank you Hung.
For #1, please go to http://www.new.finepillow.com/product/soft-fine-pillow-best-for-stomach-sleepers/ and click on the “eye” icon on Body Fine Pillow. For some reason, all “uncategorized” products show that error, although, they are categorized under woo product.
Hello,
Provide us with FTP access to your site. Our developers will be able to take a closer look at your issue on Tuesday. Take our apologies for this delay!
Regards
Thanks Olga. You have access to the admin. However, if you still need the FTP access, I will send it to you. Please confirm. Thanks
Hello,
Yes, FTP access (FTP host, FTP user, FTP pass) is required. Contact your hosting provider to get FTP if you don’t have it.
Regards
Please look unber Private.
Hello,
Problem appears only with Body Fine Pillow because you chose the Variable type of product but did not create variations http://prntscr.com/re46ml
So, either add variations or change product type to Simple.
Regards
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