This topic has 2 replies, 2 voices, and was last updated 1 months ago ago by Tony Rodriguez
Need to send an email when order status is shipped or completed to the customer, how can this be done?
Hello, @Fareed Fares,
Thank you for contacting us and for using XStore.
You can do it from WooCommerce emails settings. For that, navigate to WooCommerce ⇨ Settings. Under the ‘Emails’ section, click on ‘Manage’ next to the order status you want to disable the default notification and send a custom email.
For your convenience, we have provided an image for reference. https://imgur.com/8I5oZ3C https://imgur.com/IJA3ksl
Additionally, Our theme has a feature Built in WooCommerce Email Builder in which you can create your own email layouts.
https://xstore.helpscoutdocs.com/article/146-xstore-built-in-woocommerce-email-builder
We hope this helps. If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.
Best Regards,
8Theme’s Team
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