How do I fix the size of the product image on the product page

This topic has 8 replies, 2 voices, and was last updated 9 months, 2 weeks ago ago by Rose Tyler

  • Avatar: hmf0160
    hmf0160
    Participant
    July 17, 2023 at 13:30

    I need to fix the product main image size on the product page

    Please, contact administrator
    for this information.
    7 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 17, 2023 at 13:42

    Hello, Hmf0160,

    Thank you for contacting us and for using XStore.

    Please try to do the next: 1/ disable Single Product Builder; 2/ Theme Options > WooCommerce > Layout > Slider Auto Height > Off; 3/ enable the Single Product Builder; 4/ Check the result after clearing cache.

    Kind Regards,
    8theme team

    Avatar: hmf0160
    hmf0160
    Participant
    July 17, 2023 at 13:59

    If I set it up like you said, it won’t fix it

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 17, 2023 at 14:17

    Hello, Hmf0160,

    Could you please describe the desired result in more detail?

    Kind Regards,
    8theme team

    Avatar: hmf0160
    hmf0160
    Participant
    July 17, 2023 at 14:22

    I followed your instructions, and the problem didn’t work out

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 17, 2023 at 14:35

    Hello, Hmf0160,

    Sorry, but it seems your request is unclear to me. Please describe the desired result in more detail.

    Kind Regards,
    8theme team

    Avatar: hmf0160
    hmf0160
    Participant
    July 17, 2023 at 15:14

    How do I fix the size of the product image on the product page

    I need to keep all the product images in the same place, rather than moving with the size of the image

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 17, 2023 at 15:35

    Hello, Hmf0160,

    Thank you for the response.

    This is independent of our theme, you will get similar results even with the default WooCommerce theme – Storefront activated.
    It is because you uploaded images with different sizes. An example is provided in the Private Content area.
    Please read about product images here – https://xstore.helpscoutdocs.com/article/89-product-images
    It is recommended to use a graphics editor and prepare product images (make them the same size) before uploading images to your media gallery.
    If you do not want to resize images manually, contact support of WooCommerce, maybe they will be able to give you some other suggestions.

    Kind Regards,
    8theme team

    Please contact administrator
    for this information.
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