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How can we set the image placeholder (Shop view)?

This topic has 6 replies, 3 voices, and was last updated 1 months, 2 weeks ago ago by Proudpixel

Proudpixel

Participant

October 16, 2025 at 08:48

Hi,

While in single product layout the placeholder image we have set via WooCommerce settings is being displayed correctly, in Shop layout it does not.

Attached you can find 3 screenshots in which you can see the placeholder image in single product layout, an empty container in shop layout & the WooCommerce setting regarding the placeholder image.

Is there any setting in theme which is responsible for the placeholder image in Shop layout?

Best regards,
Stelios

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5 Answers

Luca Rossi

Support staff

October 16, 2025 at 09:48

Dear @Proudpixel,

Could you please provide temporary wp-admin access? We need to check your settings.

To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

Thank you!

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Proudpixel

Participant

October 17, 2025 at 07:03

Hi,

Of course, but please be careful with any checks or changes you make, as we’re almost ready for launch.

Best regards,
Stelios

Please contact administrator
for this information.

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Jack Richardson

Support staff

October 17, 2025 at 10:32

Hello @Proudpixel,

Please check it now.
Since you are using the Loop item to create a custom layout for each product, you also need to set a fallback image in the Featured Image widget in Elementor (please refer to the private content). We have set the mentioned image, and you can now review the frontend of your shop page.

Best regards,
Jack Richardson
8Theme Team

Please contact administrator
for this information.

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Proudpixel

Participant

October 17, 2025 at 10:35

Hi,

Thank you!

Best regards,
Stelios

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Proudpixel

Participant

October 17, 2025 at 10:35

Thanks for the support! My topic “How can we set the image placeholder (Shop view)?” has been successfully resolved.

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How can we set the image placeholder (Shop view)?

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