How can I translate the texts shown in the images, as the translation add-on has been downloaded and

This topic has 8 replies, 3 voices, and was last updated 1 months, 2 weeks ago ago by Andrew Mitchell

  • Avatar: smalameri
    smalameri
    Participant
    October 19, 2025 at 12:29

    How can I translate the texts shown in the images, as the translation add-on has been downloaded and the translation files have been downloaded, but unfortunately the translation has not been completed?

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    support staff only.
    7 Answers
    Avatar: Alex Carter
    Alex Carter
    Support staff
    October 19, 2025 at 17:52

    Hello,

    Thank you for reaching out to us.

    Could you please provide temporary wp-admin access? We need to check your settings.

    To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

    Warm Regards,
    The 8Theme Team

    Avatar: smalameri
    smalameri
    Participant
    October 19, 2025 at 17:58

    in privet

    Please contact administrator
    for this information.
    Avatar: Alex Carter
    Alex Carter
    Support staff
    October 19, 2025 at 18:56

    Hello,

    We appreciate your prompt response.

    1/ XStore Builders > Header builder with Elementor > edit template > Mobile menu settings > Items > edit texts https://prnt.sc/sMn0Gsl6muvU https://prnt.sc/NNBeMY0KGdib

    2/ Loco Translate > Plugins > Woocommerce > edit translations.

    3/ Could you please provide temporary FTP access? We will check what can be done to help you.

    For FTP access, we require the following details: FTP host, FTP username, FTP password, FTP port, and FTP encryption type. If you need assistance in creating these credentials, please reach out to your hosting provider who will guide you through the process.

    Warm Regards,
    The 8Theme Team

    Avatar: smalameri
    smalameri
    Participant
    October 19, 2025 at 19:35

    in privet ftp details

    Please contact administrator
    for this information.
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    October 20, 2025 at 09:03

    Hello, smalameri,

    Thank you for providing access. We have resolved these issues, please check them.

    Best regards,
    The 8Theme Team

    Avatar: smalameri
    smalameri
    Participant
    October 20, 2025 at 09:20

    Can you give me a steps because this is repeating with my all Thames that bought form you

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    support staff only.
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    October 20, 2025 at 09:41

    Please note that the first step is to set the correct theme language in the XStore Built-In Translations section.

    Best regards,
    8Theme Team

    Files is visible for topic creator and
    support staff only.
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