How can I hide this ? ……………………………………..

This topic has 8 replies, 3 voices, and was last updated 5 days, 6 hours ago ago by Tony Rodriguez

  • Avatar: chutipao
    chutipao
    Participant
    March 7, 2026 at 19:03

    how can I hide this ? please see screenshot
    thank you

    Content is visible for topic creator and
    support staff only.
    Files is visible for topic creator and
    support staff only.
    7 Answers
    Avatar: Ayan Rahman
    Ayan Rahman
    Support staff
    March 7, 2026 at 22:45

    Hi,

    Thank you for reaching out to us.

    XStore Builders > Product archive with Elementor > edit template > remove unrequired elements – https://prnt.sc/5CU7s9tJRBYm

    Warm Regards,
    The 8Theme Team

    Avatar: chutipao
    chutipao
    Participant
    March 8, 2026 at 09:59

    hello
    I deleted this 4 icons..but still some page show 4 icons and other are NO show
    what is difference…please see url at private contents

    Content is visible for topic creator and
    support staff only.
    Files is visible for topic creator and
    support staff only.
    Avatar: Ayan Rahman
    Ayan Rahman
    Support staff
    March 8, 2026 at 10:17

    Hi,

    Thank you for reaching out to us.

    Could you please provide temporary wp-admin access? We need to check your settings.

    To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

    Warm Regards,
    The 8Theme Team

    Avatar: chutipao
    chutipao
    Participant
    March 8, 2026 at 13:06

    here is information

    Content is visible for topic creator and
    support staff only.
    Avatar: Ayan Rahman
    Ayan Rahman
    Support staff
    March 8, 2026 at 14:08

    Hello,

    As far as we can see, everything is working correctly for logged-in users (admin), and the unnecessary element is displayed only for non-logged-in users. This indicates it is a result of caching. You need to clear the cache so that all users, not only logged-in ones, can see the updated, non-cached version.
    It seems that you are using a CDN. If you are unable to clear the CDN cache yourself, please contact your hosting provider for assistance. After clearing the cache, everything should work properly.

    Best regards,
    8Theme Team

    Avatar: chutipao
    chutipao
    Participant
    March 8, 2026 at 15:38

    Thanks for the support! My topic “how can I hide this ? ……………………………………..” has been successfully resolved.

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    March 8, 2026 at 15:38

    Dear chutipao,

    We really appreciate your time and engagement within the WordPress & WooCommerce community

    Your feedback drives every improvement we make in XStore — helping us deliver a smoother and more flexible experience with each update.

    Your input makes a real difference.

    Topic closed.
    The 8Theme Team

  • Viewing 8 results - 1 through 8 (of 8 total)

The issue related to '‘how can I hide this ? ……………………………………..’' has been successfully resolved, and the topic is now closed for further responses

We're using our own and third-party cookies to improve your experience and our website. Keep on browsing to accept our cookie policy.