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How can i fix the error “Failed to load resource: /wp-admin/admin-ajax.php:1”

This topic has 6 replies, 2 voices, and was last updated 3 years, 9 months ago ago by Olga Barlow

olga

Participant

July 21, 2021 at 10:56

Full message of the error: Failed to load resource: /wp-admin/admin-ajax.php:1 the server responded with a status of 500 ().
This error occurs when adding a product with add-ons to the cart from the catalog page. If I add such product to the cart from the product page, then there is no error. If I add product without add-ons to the cart from the catalog, there is also no error…

Please, contact administrator
for this information.

#295141 Copied Theme version: 7.2.9

5 Answers

Olga Barlow

Participant

July 21, 2021 at 14:32

Hello,

I updated the theme to the latest version and don’t see any problem with the add to cart https://gyazo.com/51454db6fc99aa90d1acabc35d9bde6b

Regards

#295213 Copied

olga

Participant

July 21, 2021 at 18:00

I wrote you that the error occurs only for products with add-ons, for all other products there are no problems. I also indicated that the problem product is the first product on the main page of the site. After you updated the themes, the error remained: https://disk.yandex.ru/i/YtK4dNoXRYKvWQ

#295278 Copied

Olga Barlow

Participant

July 21, 2021 at 19:48

Hello,

There should not be the option to add to the cart for such product. Provide us with FTP access to your site to check this.

Regards

#295309 Copied

olga

Participant

July 22, 2021 at 03:25

I provided FTP access on Private content area of this item

Please contact administrator
for this information.

#295346 Copied

Olga Barlow

Participant

July 22, 2021 at 16:38

Hello,

Check now, please. Add to cart button is hidden for such products.

Regards

#295482 Copied
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How can i fix the error “Failed to load resource: /wp-admin/admin-ajax.php:1”

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