Homepage stop working (hangs) in Chrome browser

This topic has 9 replies, 4 voices, and was last updated 10 years, 4 months ago ago by Eva Kemp

  • Avatar: webkustbe
    Christophe
    Participant
    July 30, 2015 at 22:05

    Hello,

    When i loading the homepage http://www.polydesignbvba.be/nl/ it hangs in Chrome-browser.
    All the other pages works good in Chrome but the homepage not working.

    (The homepage works perfect in Firefox and Safari!)

    In the backend I can go to the ‘home’ page and edit it with Visual Composer and save it. But when I look in the frontend the problem doesn’t solved.

    In the developer console I see several errors, see screenshot.

    I hope you can help me please? Or have you any idea how solve this problem?

    PS: I few days ago the site works perfectly. The only thing i did in the past days was adding 4 products for showing the webshop to my client. Thats it!

    Regards,
    Christophe

    Please, contact administrator
    for this information.
    8 Answers
    Avatar: webkustbe
    Christophe
    Participant
    July 31, 2015 at 06:31

    I think it’s a problem with the loader-icon.

    If disable ‘Show loader icon until site loading’ then it works in Chrome-browser :-/

    Regards,
    Christophe

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    July 31, 2015 at 09:45

    Hello,

    I’ve just checked your site and there are no problems with home page loading even when option “Show loader icon until site loading” is enabled. Here is the screenshot http://prntscr.com/7z5hf5
    Please clear browser cache and check the site.

    Best regards,
    Jack Richardson.

    Avatar: webkustbe
    Christophe
    Participant
    July 31, 2015 at 18:51

    Hi,

    Thanks for the support.

    It works!

    Regards,

    Christophe

    Avatar: webkustbe
    Christophe
    Participant
    July 31, 2015 at 19:03

    Hi,

    It works perfect on another pc or laptop, but not on my pc or Chromebook, it hangs, even after clear browser cache it doesn’t work. Only the homepage.

    I trying reloading but on my Chromebook don’t work anymore.

    Strange!

    Christophe

    Avatar: webkustbe
    Christophe
    Participant
    July 31, 2015 at 19:10

    Hi,

    I FIND IT!

    It was a browser plugin that hangs the homepage!!!!

    Thats the ‘bad’ plugin:
    https://chrome.google.com/webstore/detail/pagexray/aedmpdookgbneegaeajpoldpnpfbpmlb

    Now it works perfect!!!!!

    Regards,
    Christophe

    Avatar: stan
    Stan Russell
    Participant
    August 1, 2015 at 08:55

    Hello Christophe,

    is your problem solved now?

    Regards,
    Stan Russell.

    Avatar: webkustbe
    Christophe
    Participant
    August 1, 2015 at 11:17

    Hi Stan,

    Yes the problem is solved.
    I removed the browser-plugin and now it works perfect 🙂

    Regards,
    Christophe

    Avatar: Eva
    Eva Kemp
    Participant
    August 1, 2015 at 18:41

    Hello,

    Glad to hear it.
    Have a nice weekend.

    Regards,
    Eva Kemp.

  • Viewing 9 results - 1 through 9 (of 9 total)

The issue related to '‘Homepage stop working (hangs) in Chrome browser’' has been successfully resolved, and the topic is now closed for further responses

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