Homepage still missing background - by CJMillar82

This topic has 9 replies, 2 voices, and was last updated 8 years, 5 months ago ago by Eva Kemp

  • Avatar: CJMillar82
    CJMillar82
    Participant
    November 11, 2015 at 09:06

    Sorry – I fixed it on all other pages, but the home page won’t show background on ANY element! Please help!

    8 Answers
    Avatar: CJMillar82
    CJMillar82
    Participant
    November 11, 2015 at 09:23

    issue is on the home page (http://equiflexsleeve.com/) where under benefits (background on header is all strange), the image background next to the purple block is missing and there’s just blank space!

    Image is supposed to be for the entire section from the header “EQUIFLEXSLEEVE BENEFITS
    Because Equiflexsleeve has no adjustable straps or fasteners, the element of human error in application is removed.” and behind the purple box and order now button on the right. It ends before Shop Equiflexsleeve section below it.

    Thank you so much for your help – grateful you are in the UK, It’s 330AM here and I need to get some rest but will be back online in a few hours. THANK YOU!

    Please, contact administrator
    for this information.
    Avatar: Eva
    Eva Kemp
    Support staff
    November 11, 2015 at 10:33

    Hello,

    The issue is related to Ultimate VC Addons plugin, so I’ve added background image in the row settings of default VC option:
    http://storage3.static.itmages.com/i/15/1111/h_1447234420_4888546_20d42c7375.png

    Please check now.

    Regards,
    Eva Kemp.

    Avatar: CJMillar82
    CJMillar82
    Participant
    November 11, 2015 at 17:55

    Okay I can see it now but I can’t make it move with the content. Where do I go now to make edits? Thanks for all your help!

    Avatar: Eva
    Eva Kemp
    Support staff
    November 11, 2015 at 18:07

    Hello,

    If you check attentively you’ll see the image is scrolling a bit. Unfortunately only such option is available in VC editor.

    Regards,
    Eva Kemp.

    Avatar: CJMillar82
    CJMillar82
    Participant
    November 11, 2015 at 18:12

    ok that’s fine – if we need to change the image where do we do that?

    Avatar: Eva
    Eva Kemp
    Support staff
    November 11, 2015 at 18:21

    Hello,

    I showed you screenshot in the previous post:
    http://storage3.static.itmages.com/i/15/1111/h_1447234420_4888546_20d42c7375.png

    Please check it.

    Regards,
    Eva Kemp.

    Avatar: CJMillar82
    CJMillar82
    Participant
    November 11, 2015 at 18:47

    Ah ok got it! weird that it works on every other page but the home page! LOL maybe it will be fixed in the next plugin update.

    Avatar: Eva
    Eva Kemp
    Support staff
    November 11, 2015 at 19:38

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

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