Homepage showing white page after installing demo.

This topic has 6 replies, 4 voices, and was last updated 8 years, 4 months ago ago by Jack Richardson

  • Avatar: faisaljanjua
    faisaljanjua
    Participant
    December 8, 2015 at 13:41

    HI.
    Everything is fine, but when you once install demo ( any theme ) homepage became white.

    This thing happens also on other different domain/hosting.
    let me know, how to fix it.

    Please, contact administrator
    for this information.
    5 Answers
    Avatar: faisaljanjua
    faisaljanjua
    Participant
    December 8, 2015 at 13:44

    Other website have same issue.

    Please, contact administrator
    for this information.
    Avatar: stan
    Stan Russell
    Participant
    December 8, 2015 at 14:43

    Hello faisaljanjua,

    may we reupload your theme via FTP? In addition please update all required plugins to latest versions. You can download them here: http://www.8theme.com/download-plugins/

    Regards,
    Stan Russell.

    Avatar: Brian Johnson
    Brian Johnson
    Member
    December 8, 2015 at 14:44

    Hello

    Please try use following demo content for home page:

    [vc_row][vc_column width="2/3" el_class="banner-wrapper"][vc_single_image image="14442" img_size="770x221"][vc_row_inner][vc_column_inner width="1/2"][vc_video link="http://vimeo.com/36742405"][/vc_column_inner][vc_column_inner width="1/2"][banner hover="zoom" img="10158" img_size="800x450" link="https://www.8theme.com" align="center" valign="middle"]
    <h5 class="margin0">Lorem ipsum dolor etna</h5>
    
    <hr class="divider horizontal-break margin0" />
    
    <h1 class="margin0" style="font-size: 48px; font-family: 'Bodoni_regular';">Casual</h1>
    
    <hr class="divider horizontal-break margin0" />
    
    <h6 class="margin0">Lorem ipsum dolor etna</h6>
    [/banner][/vc_column_inner][/vc_row_inner][/vc_column][vc_column width="1/3"][banner align="center" valign="middle" img="10148" img_size="740x930" link="http://ebay.com" hover="zoom"]
    <h1 style="font: 40px/35px 'Bodoni_Regular', Georgia, Helvetica, sans-serif; color: #ffffff; letter-spacing: 1px;">20</h1>
    <div class="divider-big"></div>
    <h1 style="font-family: 'Bodoni_Regular';">Spring</h1>
    <div class="divider-big"></div>
    <h1 style="font: 40px/35px 'Bodoni_Regular', Georgia, Helvetica, sans-serif; color: #ffffff; letter-spacing: 1px;">14</h1>
    <a class="btn border-white" style="margin-top: 50px;" href="#">Shop now</a>[/banner][/vc_column][/vc_row][vc_row][vc_column width="1/1"][vc_tabs type="products-tabs"][vc_tab title="Featured Products" tab_id="1400249162-1-72"][etheme_products type="slider" style="default" products="featured" desktop="4" notebook="4" tablet="2" phones="1"][/vc_tab][vc_tab title="Sale Products" tab_id="1400249162-2-2"][etheme_products type="slider" style="default" products="sale"][/vc_tab][/vc_tabs][/vc_column][/vc_row][vc_row el_class="text-center home-video-section" css=".vc_custom_1403513942872{padding-top: 100px !important;padding-bottom: 100px !important;}" bg_type="video" bg_grad="background: -webkit-gradient(linear, left top, left bottom, color-stop(0%, #FBFBFB), color-stop(50%, #E3E3E3), color-stop(100%, #C2C2C2));background: -moz-linear-gradient(top,#FBFBFB 0%,#E3E3E3 50%,#C2C2C2 100%);background: -webkit-linear-gradient(top,#FBFBFB 0%,#E3E3E3 50%,#C2C2C2 100%);background: -o-linear-gradient(top,#FBFBFB 0%,#E3E3E3 50%,#C2C2C2 100%);background: -ms-linear-gradient(top,#FBFBFB 0%,#E3E3E3 50%,#C2C2C2 100%);background: linear-gradient(top,#FBFBFB 0%,#E3E3E3 50%,#C2C2C2 100%);" parallax_style="vcpb-default" bg_image_repeat="no-repeat" bg_image_size="cover" bg_img_attach="fixed" parallax_sense="30" video_opts="loop,muted" video_url="https://www.8theme.com/dev/royal/wp-content/uploads/2014/06/Vid2.mp4" bg_override="full" u_video_url="http://www.youtube.com/watch?v=mXrWiJcmvBI" font_color="#ffffff" video_poster="13267"][vc_column width="1/1"][vc_column_text]
    <h5>Pixel perfect design</h5>
    
    <hr class="divider horizontal-break" />
    
    [/vc_column_text][vc_single_image image="7681" img_size="619x99"][vc_column_text]
    
    <hr class="divider horizontal-break" />
    
    <h5>Pixel perfect design</h5>
    [/vc_column_text][/vc_column][/vc_row][vc_row][vc_column width="1/1"][etheme_product_categories orderby="count" order="DESC" hide_empty="1" display_type="slider" title="Product categories"][vc_separator type="space" height="33"][/vc_column][/vc_row][vc_row el_class="row" bg_type="theme_default" bg_grad="background: -webkit-gradient(linear, left top, left bottom, color-stop(0%, #FBFBFB), color-stop(50%, #E3E3E3), color-stop(100%, #C2C2C2));background: -moz-linear-gradient(top,#FBFBFB 0%,#E3E3E3 50%,#C2C2C2 100%);background: -webkit-linear-gradient(top,#FBFBFB 0%,#E3E3E3 50%,#C2C2C2 100%);background: -o-linear-gradient(top,#FBFBFB 0%,#E3E3E3 50%,#C2C2C2 100%);background: -ms-linear-gradient(top,#FBFBFB 0%,#E3E3E3 50%,#C2C2C2 100%);background: linear-gradient(top,#FBFBFB 0%,#E3E3E3 50%,#C2C2C2 100%);" parallax_style="vcpb-default" bg_image_repeat="no-repeat" bg_image_size="cover" bg_img_attach="fixed" parallax_sense="30" bg_override="0"][vc_column width="1/2" el_class="col-md-6"][banner valign="top" img="10939" link="https://www.8theme.com" img_size="570x145"][/banner][banner valign="top" img="14444" img_size="570x145" link="https://www.8theme.com"][/banner][/vc_column][vc_column width="1/2"][teaser_box style="default"]
    <h3>Subscribe</h3>
    [mc4wp_form][/teaser_box][/vc_column][/vc_row][vc_row][vc_column width="1/1"][brands display_type="slider" columns="2" title="Product Brands"][/vc_column][/vc_row]

    Regards,
    Brian Johnson

    Avatar: faisaljanjua
    faisaljanjua
    Participant
    December 9, 2015 at 06:54

    after every thing, still showing white page 🙁
    this is the problme I faced with every new installation :'(, and again again I have to go through support

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    December 9, 2015 at 08:35

    Hello,

    I’ve installed Woocommerce plugin and site is working now.
    Please clear browser cache and check.

    Best regards,
    Jack Richardson.

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