Return to previous page

Home page's "featured products" ajax add to cart not working. Auto refreshes

This topic has 29 replies, 4 voices, and was last updated 10 years, 6 months ago ago by Jack Richardson

Kris

Participant

June 8, 2015 at 22:56

when i click “add to cart” on my home page’s featured products section, i dont get a green “product added to cart” notification. products get added to cart, but the page has to auto refresh.

Please help.

Kris

#68699 Copied Theme version: 2.7.1 WooCommerce version: 2.3.10

28 Answers

Robert Hall

Participant

June 9, 2015 at 07:51

Hello,

Please provide us with wp-admin access in Private Content.

Regards,
Robert Hall.

#68721 Copied

Kris

Participant

June 9, 2015 at 18:14

i have posted the login credentials below

Please, contact administrator
for this information.

#68908 Copied

Eva Kemp

Participant

June 9, 2015 at 18:52

Hello,

You’re using a lot of parent Legenda themes of different versions.
You should keep only one parent theme. So please update the theme to the latest version and remove other Legenda themes.
Before update delete “woocommerce” folder in the directory wp-content/themes/legenda/ and it’ll be reuploaded from a new theme package.
Also update all required plugins https://www.8theme.com/download-plugins/ .

Don’t forget to create back up of your files and database before starting update process!

Regards,
Eva Kemp.

#68911 Copied

Kris

Participant

June 9, 2015 at 21:21

Hello,

I did everything that was requested and everything is up to date and the problem still persists even after clearing my cache.

Thank you,

Kris

#68936 Copied

Eva Kemp

Participant

June 10, 2015 at 12:13

Hello,

Please provide us with FTP credentials.

Thank you.
Regards,
Eva Kemp.

#69021 Copied

Kris

Participant

June 10, 2015 at 18:59

credentials are posted below

Please, contact administrator
for this information.

#69139 Copied

Eva Kemp

Participant

June 10, 2015 at 20:47

Hello,

The FTP credentials are incorrect.
Please check them.
We need FTP host, FTP login and FTP password. If you don’t know them please ask your host.

Thank you.
Regards,
Eva Kemp.

#69149 Copied

Robert Hall

Participant

June 10, 2015 at 20:53

Hello,

I’ve enable ‘Enable AJAX add to cart buttons on archives’ option in WooCoomerce->Settings->Products->Display and Add to Cart working perfect now. Please check it.

Regards,
Robert Hall.

#69151 Copied

Kris

Participant

June 10, 2015 at 21:02

yes it works perfeclty now.

THANK YOU

Kris

#69155 Copied

Kris

Participant

June 10, 2015 at 21:04

please,

one more question. why is it that when i build a new page, some footer widgets disappear and the css styling i did on my page disables?

Kris

#69156 Copied

Eva Kemp

Participant

June 10, 2015 at 21:04

Hello,

You’re welcome.
As I see footer is shown on home page.
Please clarify your issue with more details.

Regards,
Eva Kemp.

#69157 Copied

Kris

Participant

June 10, 2015 at 21:09

eva,

I deleted my cache and everything shows up now, but please see my revised question above.

Thank you so much,

Kris

#69159 Copied

Eva Kemp

Participant

June 10, 2015 at 21:14

Hello,

Please show a page example where footer is shown incorrectly and specify what widgets and styles are missing.

Thank you.
Regards,
Eva Kemp.

#69161 Copied

Robert Hall

Participant

June 10, 2015 at 21:15

Hello,

I don’t see that problem.
Please clean cache everytime after all your changes.

Also try to disable third-party plugins, maybe one of them caused issue.

Regards,
Robert Hall.

#69162 Copied

Kris

Participant

June 10, 2015 at 21:42

hmmm the issue isn’t there anymore. I will let you guys know if it happens again.

i am so sorry but now on these pages i dont see the green notification after adding to cart

http://ritmomundo.com/product-category/collection/vintage/

https://ritmomundo.com/product-category/collection/classic-2/

and if i try to go to page 2 or 3 i get an error loading ajax content. not sure whats going on.
I updated woocommerce and maybe thats the issue?

thank you so much for your patience

Kris

#69165 Copied

Kris

Participant

June 10, 2015 at 22:01

works when i disable Ajax Filter in Theme Options > Shop > Enable Ajax Filter > Off. but still not getting the green notification

#69169 Copied

Kris

Participant

June 10, 2015 at 22:43

and the wordpress admin bar at the top is not showing up on some shop pages.

PLEASE HELP

#69173 Copied

Eva Kemp

Participant

June 11, 2015 at 14:45

Hello,

Please provide us with correct FTP credentials and show us pages where wordpress admin bar at the top isn’t shown.

Regards,
Eva Kemp.

#69244 Copied

Kris

Participant

June 11, 2015 at 22:50

FTP is posted below

Please, contact administrator
for this information.

#69304 Copied

Eva Kemp

Participant

June 12, 2015 at 10:35

Hello,

What is the url to WHM panel?
Could you please provide us with FTP host, FTP login, FTP password to be able to access your FTP account?

Thank you.
Regards,
Eva Kemp.

#69372 Copied

Kris

Participant

June 16, 2015 at 17:52

Hello, I managed to fix the admin bar. which leaves us with our final issue. the products page isnt adding to cart correctly and different pages are showing me different prices and contents in shopping cart. I contacted woocommerce and they told me that it was this

“To be completely honest, it sounds like your theme is not up-to-date with all the templates that it is using. It probably needs to be updated from the developer, since they included code that was not in best practice. There are a lot of template overrides, of which quite a few can be causing this.

I have provided all credentials below.

This is an urgent and (final) issue for now. I really appreciate your patience. I look forward to your reply.

Thank you,

Kris

Please, contact administrator
for this information.

#69855 Copied Theme version: 2.7.1 WooCommerce version: 2.3.11

Eva Kemp

Participant

June 16, 2015 at 19:04

Hello,

Could you please answer my previous question?

What is the url to WHM panel?
Could you please provide us with FTP host, FTP login, FTP password to be able to access your FTP account?

Thank you.
Regards,
Eva Kemp.

#69868 Copied

Kris

Participant

June 16, 2015 at 19:28

My apologies. Information is down below.

Thank you so much! Greatly appreciated

kris

Please, contact administrator
for this information.

#69873 Copied

Eva Kemp

Participant

June 18, 2015 at 13:55

Hello,

I’ve added this code in style.css of your child theme:
.product-loop.product-count-5 .product .product-image-wrapper .product-mask, .product-loop.product-count-5 .product .added-text{display:block;}

Please clear browser cache and check product categories pages now.

Regards,
Eva Kemp.

#70278 Copied

Kris

Participant

June 19, 2015 at 00:37

Eva,

That worked!! THANK YOU!. Can you tell me what the issue was and what went wrong and how you fixed this?

I can’t thank you enough for your patience and help. This is greatly appreciated.

Kris

#70365 Copied

Jack Richardson

Support staff

June 19, 2015 at 07:34

Hello,

There was a bug with displaying green notification when five products per row selected in theme options. It is fixed by adding this css code:
.product-loop.product-count-5 .product .product-image-wrapper .product-mask, .product-loop.product-count-5 .product .added-text{display:block;}

This problem will be fixed in next theme update.

Let us know if you need further assistance.

Best regards,
Jack Richardson.

#70381 Copied

Kris

Participant

June 19, 2015 at 21:00

Ohh Okay! THANK YOU.

#70550 Copied

Jack Richardson

Support staff

June 20, 2015 at 07:57

Hello,

You are welcome!

Best regards,
Jack Richardson.

#70583 Copied
Viewing 29 results - 1 through 29 (of 29 total)

The issue related to '‘home page's "featured products" ajax add to cart not working. Auto refreshes’' has been successfully resolved, and the topic is now closed for further responses

Home page's "featured products" ajax add to cart not working. Auto refreshes

Explore our best WordPress WooCommerce Themes collection