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Home page & Shop Page won't load but other pages load

This topic has 7 replies, 3 voices, and was last updated 8 years, 5 months ago ago by Jack Richardson

Liz

Participant

November 21, 2015 at 04:20

Hi Guys,

As per title, the home page and shop page of our website won’t load but other pages such as posts load, contact page, faqs etc is loading okay.
http://www.freedomhoverboard.com/
http://www.freedomhoverboard.com/shop/

What might be causing this problem?

#100609 Copied Theme version: RoyalStore v 2.3 WooCommerce version: Version 2.4.10

6 Answers

Robert Hall

Support staff

November 21, 2015 at 08:47

Hello,

Please provide us with wp-admin and FTP credentials in Private Content.

Regards,
Robert Hall.

#100624 Copied

Liz

Participant

November 23, 2015 at 07:45

Please see below:

Please, contact administrator
for this information.

#100748 Copied

Liz

Participant

November 23, 2015 at 08:03

Sorry, forgot the wp/admin access

Please, contact administrator
for this information.

#100749 Copied

Jack Richardson

Support staff

November 23, 2015 at 08:53

Hello,

I’ve enabled Wishlist in YIT Plugins > Wishlist > General Settings.
Please check home page now.

If you don’t want to use Wishlist option you just need to disable the plugin.

Best regards,
Jack Richardson.

#100770 Copied

Liz

Participant

November 23, 2015 at 09:05

Thanks a lot for your help!

#100773 Copied

Jack Richardson

Support staff

November 23, 2015 at 09:13

Hello,

You’re welcome.

Best regards,
Jack Richardson.

#100777 Copied
Tagged: home page, load, persuasive, shop page, template, woocommerce, wordpress
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Home page & Shop Page won't load but other pages load

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