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  Norliden

  Participant

  June 24, 2020 at 23:55

  On my home page, there should be a product visually. When I hover over the images, some of them show the second image, but not all of them.

  Can you please take a look at this?
  Or give me some advice about what to do.

  Thanks,

  Robert Fernandez

  Please, contact administrator
  for this information.

  #242028 Copied Theme version: Version: 6.3.6 WooCommerce version: 4.2.2
  5 Answers
  

  Rose Tyler

  Support staff

  June 25, 2020 at 07:39

  Hello,

  Try to disable all third-party plugins that do not come bundled with our theme https://www.8theme.com/documentation/xstore/plugins/included-plugins/ , and check images then.
  If this doesn’t help, provide temporary wp-admin access.

  Regards

  #242058 Copied
  

  Antonio Da Silva Torres

  Participant

  June 25, 2020 at 09:53

  La página de inicio y de productos no muestran imágenes

  Please contact administrator
  for this information.

  #242077 Copied
  

  Rose Tyler

  Support staff

  June 25, 2020 at 10:30

  Hello Antonio Da Silva Torres,

  Submit a new topic – https://www.8theme.com/forums/xstore-wordpress-support-forum/
  Have you cleared cache after the update? Provide us with screenshots of the problem + temporary wp-admin and FTP access.
  Lightshot Screenshot tool https://app.prntscr.com/en/index.html makes screenshots and generates links then you can provide links of screenshots here.

  Regards

  #242082 Copied
  

  Antonio Da Silva Torres

  Participant

  June 26, 2020 at 07:10

  Imágenes desaparecidas

  Please contact administrator
  for this information.

  #242215 Copied
  

  Rose Tyler

  Support staff

  June 26, 2020 at 09:42

  Hello Antonio Da Silva Torres,

  https://www.8theme.com/topic/imagenes-productos-no-salen-en-la-web/#post-242245

  Regards

  #242246 Copied
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