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Home page header not displaying and footer is changed

This topic has 3 replies, 2 voices, and was last updated 2 weeks, 2 days ago ago by Tony Rodriguez

  • Avatar: khurram virk
    khurram virk
    Participant
    July 7, 2024 at 19:25

    dear sir

    good day to you!

    hope you will be fine, the entire site header footer is ok except home page.

    at homepage —frontend header is not showing whereas backend showing
    secondly footer is showing different at front whereas backend is ok.

    only homepage (header & footer) getting problem at frontend only.

    waiting for your prompt action.

    thank you

    Please, contact administrator
    for this information.
    #403470 Copied Theme version: 9.3.14
    2 Answers
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    July 8, 2024 at 05:38

    Hello, @khurram virk,

    Thank you for contacting us and for using XStore.

    We have thoroughly reviewed your website and are pleased to inform you that both the header and footer on the homepage are displaying correctly. It appears that the issue you encountered may be related to browser caching. We kindly suggest clearing your browser’s cache and revisiting the site. Alternatively, you may wish to access the site using a newly installed version of Google Chrome to see if the issue persists.

    For your reference, we have created a video demonstrating the functionality, which you can view in the private content area.

    We trust this will be helpful to you. Should you require any further assistance, please do not hesitate to contact us.

    Best regards,
    8Theme’s Team

    Please contact administrator
    for this information.
    #403495 Copied
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    May 6, 2025 at 14:58

    Dear khurram virk,

    Choosing our theme reflects your commitment to quality, and for that, we’re genuinely grateful. As we constantly strive to elevate your experience, your feedback is an invaluable gift. Could you kindly take a moment to rate our product with 5 stars on ThemeForest?

    Click here to share your insights: https://themeforest.net/downloads

    Your support fuels our journey, and we appreciate it more than words can express.

    Best Regards,
    The 8Theme Team

    #442960 Copied

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