• 

  Ann Sanicola

  Participant

  July 2, 2016 at 05:33

  Since I updated my homepage is a white screen. I understand about needing to reinstall the rev slider, but everything is gone.

  Please, contact administrator
  for this information.

  #132187 Copied
  4 Answers
  

  Jack Richardson

  Support staff

  July 2, 2016 at 09:30

  Hello,

  Please update Revolution Slider plugin via FTP. Download the latest version here:
  https://www.8theme.com/download-plugins/

  After update check your page.

  Best regards,
  Jack Richardson.

  #132216 Copied
  

  Ann Sanicola

  Participant

  July 2, 2016 at 15:46

  If you look at my plugins page I have version 5.2.6 Revolution slider installed. I updated this yesterday. Bi also deleted and reinstalled the home page slider. I have WordPress 4.4.4. Your documentation says they don’t yet support 4.5.3. I have woo commerce 2.5.2

  I am including my FTC signing below

  Please, contact administrator
  for this information.

  #132245 Copied Theme version: 3.1
  

  Ann Sanicola

  Participant

  July 3, 2016 at 02:55

  Figured it out myself. If was a PHP configuration issue. Needed to add a PHP.ini

  #132256 Copied
  

  Eva Kemp

  Participant

  July 3, 2016 at 09:05

  Hello,

  Glad to hear it.

  Have a nice day.

  Regards,
  Eva Kemp.

  #132269 Copied
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