Issue on my website Premishop.ro…. Please check

This topic has 3 replies, 3 voices, and was last updated 2 months, 2 weeks ago ago by Alex Carter

  • Avatar: Szocs Attila
    Szocs Attila
    Participant
    March 20, 2025 at 15:13

    Dear XStore Support,

    I hope you are doing well.

    We have noticed that the CPU usage on our website, Premishop.ro, is consistently high, reaching around 60%, despite having an average of only 120 daily visitors. We have experienced a similar issue in the past, which was caused by a plugin and incoming bots to the site.

    Currently, when checking the website’s performance, it appears to be fast, but the CPU usage remains high at all times. Could you please help us identify the cause and suggest a solution?

    Looking forward to your response.

    2 Answers
    Avatar: Justin
    Luca Rossi
    Support staff
    March 20, 2025 at 17:45

    Dear @Szocs Attila,

    If your website is loading unusually fast, it may be experiencing a BOTnet attack.

    To enhance security and protect your website from bot traffic, we recommend using the Wordfence plugin: https://wordpress.org/plugins/wordfence/.

    Additionally, Cloudflare is an excellent solution for further securing your website: https://www.cloudflare.com/.

    Should you require any further assistance, please do not hesitate to reach out.

    Best regards,
    8Theme Team

    Avatar: Alex Carter
    Alex Carter
    Support staff
    July 5, 2025 at 13:33

    Hello,

    We’d like to update you on the speed and performance improvements in XStore.
    Over the past few months, our team has focused heavily on optimizing theme performance. As evidence, our public optimised demo now scores 98+ on mobile and 100+ on desktop in PageSpeed tests—showing that XStore is fully tuned for speed.

    https://pagespeed.web.dev/analysis/https-woocommerce-1476984-5641372-cloudwaysapps-com/dzka87l4hv?form_factor=mobile

    However, we’ve identified another major factor affecting site responsiveness: bot traffic. On several client sites, automated bots have been generating large numbers of requests to dynamic filter URLs on the shop page over 50K requests per day. Even on powerful servers, this volume of repeated queries can cause noticeable slowdowns.

    To help you investigate this, we’ll share detailed screenshots in the private support area showing bot-generated request patterns. You’ll see exactly why your server may be under strain.

    What we’ve done so far:
    • Reviewed and optimized all frontend assets (CSS/JS, images, lazy-loading).
    • Improved our AJAX-filter endpoints to reduce query overhead.
    • Hardened nofollow and other standard directives—though some bots still ignore them.

    Our team continues to refine these protections. In the meantime, please verify whether bot traffic is impacting your site’s load.

    Next steps:
    1. Upgrade to XStore 9.5.1. This release includes all our latest speed optimizations and server-side performance enhancements. You can download the archive in the Downloads section on our website https://www.8theme.com/downloads/ or from your Downloads area on ThemeForest.
    2. Deploy a bot-protection service.
    To block 100% of unwanted crawlers, consider using Cloudflare (or a similar WAF) to filter malicious traffic before it reaches your server.

    Thank you for your patience. If you have any questions or need help reviewing your server logs and request patterns, please let us know in the private support forum.

    Best regards,
    The XStore Team

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