Hiding decimal prices causes issues, Sale price disappears

This topic has 7 replies, 3 voices, and was last updated 2 months, 4 weeks ago ago by Tony Rodriguez

  • Avatar: Nicolo
    Nicolo
    Participant
    December 16, 2025 at 01:05

    By disabling the decimal prices using settings or by adding custom code, the sale prices disappear. The issue is caused by the Xtheme, please look into and provide a fix.

    Please, contact administrator
    for this information.
    6 Answers
    Avatar: Samir Malik
    Samir Malik
    Support staff
    December 16, 2025 at 05:39

    Hello Nicolo,

    To help us better understand the issues you are experiencing, please provide detailed, step-by-step instructions on how to reproduce them, along with any relevant screenshots or a short video.

    Best regards,
    The 8Theme Team

    Avatar: Nicolo
    Nicolo
    Participant
    December 16, 2025 at 19:24

    If you go to WooCommerce settings and set 0 decimal price, please see the screenshot: https://go.screenpal.com/watch/cTlDF3nYaUR

    The sale price on products disappears, please see the before and after screenshots:

    Before: https://go.screenpal.com/watch/cTlDF6nYau0
    After: https://go.screenpal.com/watch/cTlDFrnYaUs

    Avatar: Samir Malik
    Samir Malik
    Support staff
    December 17, 2025 at 16:38

    Hello Nicolo,

    We have updated the custom codes to ensure that the sale price is functioning correctly again.

    https://prnt.sc/MeaZgQEDFHJr

    Could you please verify this on your end?

    Thank you for your cooperation.

    Best regards,
    The 8Theme Team

    Avatar: Nicolo
    Nicolo
    Participant
    December 18, 2025 at 10:45

    We can confirm its fixed! thanks alot

    Avatar: Nicolo
    Nicolo
    Participant
    December 18, 2025 at 10:46

    Thanks for the support! My topic “Hiding decimal prices causes issues, Sale price disappears” has been successfully resolved.

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    December 18, 2025 at 10:46

    Dear Nicolo,

    We really appreciate your time and engagement within the WordPress & WooCommerce community

    Your feedback drives every improvement we make in XStore — helping us deliver a smoother and more flexible experience with each update.

    Your input makes a real difference.

    Topic closed.
    The 8Theme Team

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