Hide sizing guide icon when size guide is removed

This topic has 10 replies, 3 voices, and was last updated 3 years, 11 months ago ago by Olga Barlow

  • Avatar: Aditya
    Aditya
    Participant
    July 1, 2021 at 07:32

    Even after removing the default size guide image, Size guide icon is visible in single product page. I want to hide the visibility of size guide if there is no guide image.

    Please, contact administrator
    for this information.
    9 Answers
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 1, 2021 at 14:03

    Hello,

    Provide us with WP Dashboard and FTP access to your site to check the issue in more detail.

    Regards

    Avatar: Aditya
    Aditya
    Participant
    July 2, 2021 at 06:09

    please check the provided credentials

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 2, 2021 at 07:57

    Theme Options > WooCommerce > Single Product Builder > delete Sizing guide element from the page content

    Regards

    Avatar: Aditya
    Aditya
    Participant
    July 4, 2021 at 10:53

    But in few products i want to show size guide. So i can’t remove it from single product Builder. I just want to hide size guide button if no size chart is uploaded for the product.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 4, 2021 at 15:46

    Provide temporary FTP access, I will ask our developers for assistance. If you do not know how to create FTP contact with your hosting provider, they will help you.

    Regards

    Avatar: Aditya
    Aditya
    Participant
    July 19, 2021 at 12:54

    Kindly help me out with this.

    Please contact administrator
    for this information.
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 19, 2021 at 18:52

    Hello,

    Thank you. I passed your issue to our developers. I’ll inform you once they fix the problem.

    Regards

    Avatar: Aditya
    Aditya
    Participant
    July 23, 2021 at 07:10

    The size guide problem is still there.

    Please contact administrator
    for this information.
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 23, 2021 at 08:31

    Hello,

    Could you, please, provide us with link to the product where you have the size guide?

    Regards

  • Viewing 10 results - 1 through 10 (of 10 total)

The issue related to '‘Hide sizing guide icon when size guide is removed’' has been successfully resolved, and the topic is now closed for further responses

Helpful Topics

We're using our own and third-party cookies to improve your experience and our website. Keep on browsing to accept our cookie policy.