Hidden woocommerce products not visible in carousel

This topic has 10 replies, 3 voices, and was last updated 3 weeks ago ago by Tony Rodriguez

  • Avatar: luc
    luc
    Participant
    October 21, 2025 at 09:06

    Hi,

    I’ve set some products hidden because we only want them to show on one specific landingpage.
    In the carousel widget I have to option to show hidden products. But when I select the category where these hidden products are, it shows nothing.

    Luc

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    support staff only.
    9 Answers
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    October 21, 2025 at 10:03

    Hello @luc,

    Could you please provide us with additional details regarding which specific products you have set as hidden and which section on your page is configured to display these items? You may share this information through the private content section.

    We require this information to better understand your request and assist you more effectively.

    Best regards,
    The 8Theme Team

    Avatar: luc
    luc
    Participant
    October 21, 2025 at 10:09

    Hi,

    The hidden products are supposed to be on this page: washgiant.nl/welkom

    All hidden products are in this category: Bundel met Gratis drogerballen

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    October 21, 2025 at 14:16

    Hello @luc,

    We have reviewed the issue, and such products should indeed be displayed there. Could you please clarify how these products were hidden from the mentioned category? As we can see, they are set to public: https://gyazo.com/9f1878f213ce9f8c904806e3c1760629.

    If you are using any custom snippets or implementations for this case, please provide us with the relevant details.

    Best regards,
    Jack Richardson
    8Theme Team

    Avatar: luc
    luc
    Participant
    October 21, 2025 at 14:55

    Hi,

    We are not using any custom snippets.
    I have the products published. But the visibility settings from woocommerce “hidden”. See my screenshot.

    Files is visible for topic creator and
    support staff only.
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    October 21, 2025 at 15:04

    Hello @Luc,

    We apologize for selecting the incorrect option for your products. Could you please provide us with FTP access to your website so that we can investigate and resolve the issue?

    Best regards,
    The 8Theme Team

    Avatar: luc
    luc
    Participant
    October 21, 2025 at 15:14

    Sure, see private content

    Please contact administrator
    for this information.
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    October 21, 2025 at 16:06

    Hello @luc
    Could you please, check now ? The fix will be included in next theme update.
    Kind regards, Jack Richardson
    The 8theme’s team

    Avatar: luc
    luc
    Participant
    November 14, 2025 at 14:41

    Thanks for the support! My topic “Hidden woocommerce products not visible in carousel” has been successfully resolved.

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    November 14, 2025 at 14:41

    Dear luc,

    Thanks for being part of our WordPress & WooCommerce community!

    We’re happy we could assist you. Your feedback truly matters — it helps us make XStore better, faster, and more reliable with every release.

    Together, we’re shaping a better WooCommerce experience for everyone.

    Topic closed.
    The 8Theme Team

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The issue related to '‘Hidden woocommerce products not visible in carousel’' has been successfully resolved, and the topic is now closed for further responses

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