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Topic: Hi. My Purchase code not working on plugins.

Kestutis

Participant

March 2, 2023 11:24 am

Hi. My Purchase code not working on plugins.
Example: https://prnt.sc/G1A840X9CauV
Site URL: hidden
Theme version: 9.0.4
WooCommerce version: 7.4.0

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support staff only.

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Rose Tyler

Support staff

March 2, 2023 11:37 am

Hello, Kestutis,

You do not need to activate bundled plugins using a key, and you can’t do it using the purchase code from the theme. As mentioned in our docs, we do not provide activation keys for plugins – https://xstore.helpscoutdocs.com/article/38-activation-and-purchase-codes . Bundled plugins do not come with personal licenses independent of the theme you purchased, read here – https://help.market.envato.com/hc/en-us/articles/213762463-Bundled-Plugins

Kind Regards,
8theme team

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