Hi, I imported the demo successfully but the images/media are not showing on the homepage. Please help me fix this.
This topic has 2 replies, 2 voices, and was last updated 5 months ago ago by Rose Tyler
Hi, I imported the demo successfully but the images/media are not showing on the homepage. Please help me fix this.
Hello,
Thank you for reaching out to us.
It appears that LiteSpeed Cache is currently enabled on your website. You can view the content we are seeing at the following link: https://prnt.sc/8tp4NkCHagJi
Please disable all 3rd-party plugins and then import the demo content.
Should you wish to perform the import process independently, please ensure to remove the previously imported demo content https://prnt.sc/OhdZLlrEFq5g before importing the desired version.
Should the issue persist, please do not hesitate to contact us again. It is very important to temporarily deactivate all third-party plugins prior to importing the demo content, as they may interfere with the process.
Could you please provide temporary wp-admin access?
To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.
Warm Regards,
The 8Theme Team
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