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Hero slider broke, doesn’t load full width until browser gets resized

This topic has 6 replies, 3 voices, and was last updated 1 weeks, 5 days ago ago by Jack Richardson

sethr

Participant

May 20, 2025 at 15:53

Hello, i recently deployed several updates of content across my site—including removing a slide from my hero slider at the top of the home page. Since then, the slider doesn’t load full width as the settings indicate in both the container, and the slide. See screenshots. However, as soon as you resize the browser, it then sizes accordingly. Thank you in advance for pointing me in the right direction.

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5 Answers

Alex Carter

Support staff

May 20, 2025 at 16:00

Hello,

Thank you for reaching out to us.

Could you please provide temporary wp-admin access? We need to check your settings.

To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

Warm Regards,
The 8Theme Team

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sethr

Participant

May 20, 2025 at 16:35

Yes, please find temp login link with admin privs in private area.

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Jack Richardson

Support staff

May 21, 2025 at 08:00

Dear @sethr,

We hope this message finds you well.

Kindly check the issue now. We have disabled the “Stretch Section” option for the Section element and added the ‘elementor-slider-full-width’ class to the Slides widget, as shown in the following screenshot: https://prnt.sc/vkMO32EAbTYw.

You can view the result on the frontend here: https://prnt.sc/LTF2XefHKh6A.

Please let us know if everything is working as expected.

Best regards,
The 8Theme Team

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sethr

Participant

May 21, 2025 at 14:37

Yes, this is resolved, and I see what you did. Thank you. Any idea why this fix was now needed though? Was it an elementor/theme update at somepoint that caused the issue? I’ve been using this same exact slider for 2 years now, sometimes with multiple slides, sometimes with just the one that’s in there now, and never experienced this before. Thanks again.

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Jack Richardson

Support staff

May 22, 2025 at 11:38

Dear @sethr,

We hope this message finds you well.

The issue you are experiencing may be related to the latest update of Elementor, which includes several improvements. It appears that the following changelog item might be the cause of the issue: https://prnt.sc/IcvM9LuQ2F-B.

Please let us know if you need any further assistance.

Best regards,
The 8Theme Team

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