Hero Image Not Displaying Full Height on Mobile

This topic has 5 replies, 3 voices, and was last updated 2 weeks, 1 day ago ago by Tony Rodriguez

  • Avatar: anoop
    anoop
    Participant
    January 11, 2026 at 16:26

    I’m experiencing an issue with the hero section on my website. The hero image is not displaying at full height on mobile devices, even though it appears correctly on desktop.

    I’ve checked the section and height settings, but I’m unable to identify what’s preventing the hero image from filling the full mobile screen height.

    Could you please advise on how to fix this or let me know if there are specific theme or mobile settings I should adjust?

    Thank you for your support.

    Please, contact administrator
    for this information.
    4 Answers
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    January 11, 2026 at 18:01

    Hello @anoop,

    We have checked several of our mobile devices, and the home page section on your web-site are displayed correctly with full height. However, based on your screenshot, it appears that you are using an iPhone model with a bottom line, which might be causing the issue on your device.

    We recommend checking the homepage section on other devices and browsers. You may also compare it with other websites that feature full-height sections to see if they display correctly on your device.

    Additionally, it seems it is a bug in iphone devices that ignores 100vh for sections: https://www.reddit.com/r/css/comments/1ogmjt5/is_there_any_word_from_apple_about_the_ios26/ and if so, it means the issue is not related to our theme but rather to a device that ignores such setting.

    Best regards,
    Jack Richardson
    8Theme Team

    Avatar: anoop
    anoop
    Participant
    January 12, 2026 at 15:26

    Hi Jack, I’m using an Android phone and tested this on a couple of devices, all of which show a similar issue. However, the behavior varies depending on the browser. I’ll continue troubleshooting on my side and will close this thread for now

    Avatar: anoop
    anoop
    Participant
    January 12, 2026 at 15:26

    Thanks for the support! My topic “Hero Image Not Displaying Full Height on Mobile” has been successfully resolved.

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    January 12, 2026 at 15:26

    Dear anoop,

    Thanks for being part of our WordPress & WooCommerce community!

    We’re happy we could assist you. Your feedback truly matters — it helps us make XStore better, faster, and more reliable with every release.

    Together, we’re shaping a better WooCommerce experience for everyone.

    Topic closed.
    The 8Theme Team

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The issue related to '‘Hero Image Not Displaying Full Height on Mobile’' has been successfully resolved, and the topic is now closed for further responses

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