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Help with theme performance issues - by Shayan

This topic has 7 replies, 4 voices, and was last updated 4 years, 6 months ago ago by Olga Barlow

Shayan

Participant

November 14, 2020 at 00:21

Hello,
Would you be able to please help me with some of the performance issues i am having with my theme? I understand it won’t be perfect, but would you be able to take a look and see if you can help me with some things? I would really appreciate it. Please see screen shot below. I currently have WP rocket and my website size is 1.04MB, speed is around 2.0-3.0 on GT matrix. I am using site ground pro. I have tried everything that i know to make my theme better but I don’t know much about codes and i need some help. Anything would help 🙂

https://prnt.sc/vivqs6

Also, do you know how i can improve my mobile performance? it is currently scored at 19 🙁

https://prnt.sc/vivski

Thank you so much

#259471 Copied Theme version: 7.2 WooCommerce version: updated

6 Answers

Rose Tyler

Support staff

November 14, 2020 at 10:43

Hello,

Read this article – https://www.8theme.com/documentation/xstore/troubleshooting/how-to-speed-up-my-website/
Provide temporary wp-admin and FTP access, one of our technicians will take a closer look after the weekend.
Note that our support does not include a personal optimization service, so we are able to provide main tips only. If you need advanced help with site optimization contact WPKraken team

Regards

#259509 Copied

saadshahid313

Participant

November 14, 2020 at 11:11

shayan check shophivepk.com speed on gt metrix

#259515 Copied

Olga Barlow

Participant

November 15, 2020 at 12:04

Hello, @saadshahid313

Do you have any helpful solutions to speed up the site?

Regards

#259610 Copied

Shayan

Participant

November 16, 2020 at 00:08

Please see my wp-admin

Thank you so much for taking a look at this

Please contact administrator
for this information.

#259694 Copied

Shayan

Participant

November 16, 2020 at 00:09

saadshahid313 Im not understanding this

#259695 Copied

Olga Barlow

Participant

November 16, 2020 at 17:26

Hello,

We have enabled all the required optimization options in our theme. We don’t have any other additional settings to speed up the site.
Here are results with:
the default WP theme Storefront – https://gtmetrix.com/reports/www.janesemporium.com/EeV9n707
XStore – https://gtmetrix.com/reports/www.janesemporium.com/UG2FyTYz

Regards

#259854 Copied
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