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  OPTBRAS

  Participant

  March 4, 2015 at 10:55

  Hi, for some reason the website wont let me order anything?

  http://shop.optimumbrasses.co.uk/shop/plain-swan-neck-loop-bail-handles/swan-neck-handle-c40/

  when i click ‘add to cart’ the white box appears and just keeps spinning the dotted wheel thing and nothing happens.

  Any ideas?

  Please, contact administrator
  for this information.

  #47180 Copied
  5 Answers
  

  Stan Russell

  Participant

  March 4, 2015 at 11:18

  Hello,

  it is fixed. Please check your site.

  Regards,
  Stan Russell.

  #47200 Copied
  

  OPTBRAS

  Participant

  March 4, 2015 at 14:38

  Hi, Thank you this is now working. Can i ask what was wrong with it?

  Thanks

  #47259 Copied
  

  Stan Russell

  Participant

  March 4, 2015 at 15:27

  Hello,

  the problem was caused by ajax ‘Add to cart’ work. We have disabled it in Theme options > Single product page > Enable ajax ‘Add to cart’.

  Regards,
  Stan Russell.

  #47290 Copied
  

  OPTBRAS

  Participant

  March 4, 2015 at 15:32

  Ok thank you very much, just wanted to know what i had done or had not done as the case may have been.

  Many thanks

  #47298 Copied
  

  Robert Hall

  Participant

  March 4, 2015 at 15:35

  Hello,

  You’re welcome!

  Regards,
  Robert Hall.

  #47301 Copied
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