I have a problem during the payment summary phase.
Despite a successful payment using Vivawallet Smart Checkout, a page appears with the blue message “payment pending, a confirmation email will be sent to you upon payment.” – Screenshot sent in private area
Two buttons appear after the payment summary, labeled “pay” and “cancel.” If I click, an error appears on both buttons.
The WOOCOMMERCE and vivawallet emails are sent correctly with the order paid, the order appears in the back office as “completed,” and the customer can see their order in their customer account.
My payment plugin confirms that everything is working their side, checked the logs and everything is good for us. I checked the webhooks, regenerated the permalinks, and I still have the same problem.
Browsing my site’s health, I saw that the “cart” and “order” pages, as shown in the photo, show that shortcodes are missing. However, my shopping cart works fine, and when I go to my shopping cart page, I can clearly see the shortcodes. Same for the order.
I tried to make the site online and the problem is the same.
I need help because I haven’t found a solution for several days after scouring the internet and trying various solutions.
Thank you
