404 on customize.php - by Felix - on WordPress WooCommerce support

This topic has 2 replies, 2 voices, and was last updated 2 years, 8 months ago ago by Rose Tyler

  • Avatar: Felix
    Felix
    Participant
    October 16, 2021 at 19:31

    On the customize.php i get a 404 as shown in the screenshot. Is it just me?

    Also, when trying to use WPBakery it never loads. I only see a bakers hat as shown in the screenshot? Do you know what could cause this or am i just experiencing all these errors alone?

    Please, contact administrator
    for this information.
    1 Answer
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 17, 2021 at 09:54

    Hello,

    Thanks for using our theme and for contacting us.
    1/ We’ve checked and the customizer works fine on your site – https://prnt.sc/1wh844i Please clear cache and go to Theme options one more time.
    2/ Try to use WPBakery backend editor – https://prnt.sc/1wh8a6z

    Regards

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