Header top wrapper suddenly too high - by tuijatuulia

This topic has 6 replies, 2 voices, and was last updated 5 years ago ago by tuijatuulia

  • Avatar: tuijatuulia
    tuijatuulia
    Participant
    November 20, 2020 at 12:32

    Hi – I just pushed all changes to production, but now am experiencing odd behaviour of header top in test environment. it looks like this:
    https://prnt.sc/vmr6xn
    and this:
    https://prnt.sc/vmrhyd

    it looks like it has expanded to the exact height of currency dropdown widget when it is open.
    https://prnt.sc/vmrmk0

    would you please help with this – what happened? I have not touched the header parts for at least a week. I don’t see where this is adjusted – top header min. is 30 pixels

    Only difference to prod is currently that I changed my database tables to use only 1 charset, because they were a mix. But it should not affect header top wrapper minimum size?

    5 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 20, 2020 at 15:49

    Hello,

    Provide temporary wp-admin and FTP access to both sites so we can take a closer look.

    Regards

    Avatar: tuijatuulia
    tuijatuulia
    Participant
    November 20, 2020 at 17:35

    Hi, I added here the details

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 22, 2020 at 11:10

    Hello,

    I can’t log in to the Dashboard of the test site – https://gyazo.com/f88b0c6a00b442b2789651d54a4c38d7 , the production site can be logined without this problem. Please check.

    Regards

    Avatar: tuijatuulia
    tuijatuulia
    Participant
    November 22, 2020 at 21:43

    Hi, sorry, I don’t know what is wrong with reCaptcha now – it works sometimes and sometimes not. Mostly not. Better with Top bar link but worse with My Account. I will disable it for you to enter to the site. I am a bit surprised though that someone has removed the currency widget from the top bar on my test site. I certainly did not do it. I will try to add it back and see if it helps the situation.

    Avatar: tuijatuulia
    tuijatuulia
    Participant
    November 23, 2020 at 02:13

    Hi – I am no longer experiencing this error – I don’t know why because I did not touch anything or update anything. But it seems to work now so I will close this ticket.

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The issue related to '‘Header top wrapper suddenly too high’' has been successfully resolved, and the topic is now closed for further responses

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