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Header top wrapper suddenly too high - by tuijatuulia

This topic has 6 replies, 2 voices, and was last updated 4 years, 7 months ago ago by tuijatuulia

tuijatuulia

Participant

November 20, 2020 at 12:32

Hi – I just pushed all changes to production, but now am experiencing odd behaviour of header top in test environment. it looks like this:
https://prnt.sc/vmr6xn
and this:
https://prnt.sc/vmrhyd

it looks like it has expanded to the exact height of currency dropdown widget when it is open.
https://prnt.sc/vmrmk0

would you please help with this – what happened? I have not touched the header parts for at least a week. I don’t see where this is adjusted – top header min. is 30 pixels

Only difference to prod is currently that I changed my database tables to use only 1 charset, because they were a mix. But it should not affect header top wrapper minimum size?

#260511 Copied Theme version: 7.1.2 WooCommerce version: 4.7.0

5 Answers

Rose Tyler

Support staff

November 20, 2020 at 15:49

Hello,

Provide temporary wp-admin and FTP access to both sites so we can take a closer look.

Regards

#260539 Copied

tuijatuulia

Participant

November 20, 2020 at 17:35

Hi, I added here the details

Please contact administrator
for this information.

#260557 Copied

Rose Tyler

Support staff

November 22, 2020 at 11:10

Hello,

I can’t log in to the Dashboard of the test site – https://gyazo.com/f88b0c6a00b442b2789651d54a4c38d7 , the production site can be logined without this problem. Please check.

Regards

#260700 Copied

tuijatuulia

Participant

November 22, 2020 at 21:43

Hi, sorry, I don’t know what is wrong with reCaptcha now – it works sometimes and sometimes not. Mostly not. Better with Top bar link but worse with My Account. I will disable it for you to enter to the site. I am a bit surprised though that someone has removed the currency widget from the top bar on my test site. I certainly did not do it. I will try to add it back and see if it helps the situation.

#260746 Copied

tuijatuulia

Participant

November 23, 2020 at 02:13

Hi – I am no longer experiencing this error – I don’t know why because I did not touch anything or update anything. But it seems to work now so I will close this ticket.

#260753 Copied
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